SNUBH: Transforming Patient Care and Data Access with SAP HANA® Organization Seoul National University Bundang Hospital (SNUBH) Headquarters Gyeonggi-do, South Korea Industry Healthcare Products and Services Outpatient and inpatient services, medical examination, billing and insurance, issuance services, emergency services, and home care Employees >1,900 employees Revenue US$275 million Web Site www.snubh.org/dh/en Business challenges Improve management and monitoring of 320 clinical indicators Provide physicians with relevant information in real time Ensure researchers have fast, easy access to historical clinical data, including critical patient records Technical implementation Ran proof-of-concept tests with numerous providers and selected SAP for its superior in-memory computing technology Built a clinical in-memory data warehouse on the SAP HANA® platform to support Big Data and deliver real-time performance Created a separate data mart to catalogue clinical indicators Key benefits Cut access time to key medical and research data from days to seconds Improved patient care and shortened inpatient hospital stays Reduced the staff necessary to manage clinical indicators Decreased researchers’ reliance on IT staff for data retrieval <2 seconds To analyze quarterly data, compared to 1 to 2 months 700x Faster retrieval of up to 10 years of research data 147% Return on investment within 5 years according to Pricewaterhouse- Coopers “Managing clinical indicators and pulling relevant information out of a huge data warehouse is critical. With that data, doctors can ensure the correct treatment is prescribed and monitor results.” Soo Young Yoo, Ph.D, Assistant Research Professor, Center for Medical Informatics, Seoul National University Bundang Hospital 34022enUS (15/09) This content is approved by the customer and may not be altered under any circumstances.

Seoul National University Bundang Hospital SAP HANA® Technical Implementation The SAP HANA® and SAP® IQ architecture Key features deployed 10 TB clinical in-memory data warehouse using the SAP HANA® platform and SAP® IQ database software Separate data mart that catalogues and analyzes key clinical indicators, automating and streamlining management Business intelligence (BI) tools that allow medical staff to analyze data in near-real time SAP Data Services software Technical key performance indicators Significantly cut clinical analysis time from 1 to 2 months to less than 2 seconds Managed clinical indicators with just 6 nurses – down from as many as 100 Reduced the antibiotic cycle for preoperative patients from 6 days to 1, minimizing overprescribing Partner involvement Enlisted VCE Company as implementation partner Future plans Support both scenario-based and text-based searches to improve clinical research analysis capabilities Lay the foundation for enhanced clinical indicator reviews to gain deeper insights into infection management Achieve more advanced business analyses with a possible deployment of the SAP BusinessObjects™ Business Intelligence suite Source data SAP HANA Clinical research area Prescriptions Medical records Prescriptions Medical records Vital sheets Lab results Nursing records Vital sheets Users Nursing records Insurance charged SAP Data Services Clinical indicator area Reception information Reading room mail exchange BI tools Pain indicators Coronary artery bypass graft indicators Radiation Insurance charged Operation hospital stay Fixed time leaving the hospital Personnel information Duty mail exchange Outcome of waiting duration Acute myocardial infarction indicators 34022 (14/10) This content is approved by the customer and may not be altered under any circumstances.