Sources of more information & help Chapter 14 Alarms: The First Line of Defense Sources of more information & help

The National Burglar & Fire Alarm Association NBFAA Can Help An association of installing & monitoring alarm dealers provides: Seminars Training Guides User Brochures Lists of qualified dealers The National Burglar & Fire Alarm Association (301) 585-1855 or fact@alarm.org

FARA Can Help! The False Alarm Reduction Association (FARA): An association of government-employed alarm ordinance managers from all over the country. FARA’s “How to Develop and Implement a False Alarm Reduction Program” The False Alarm Reduction Association (301) 279-1917

For More Information! CANASA - Canadian Alarm & Security Association CSAA - Central Station Alarm Association IACP- International Chiefs of Police SACOP- State Association of Chiefs of Police SIA - Security Industry Association State & Local Alarm Organizations Don’t just join a security association, become active in it. All of these organization have very helpful tools such as manuals, seminars, and guidelines designed to reduce false alarms. The following groups have helped to bring you this seminar- they are all listed in the audience handout. Achieve, Inc. AIREF - Alarm Industry Education & Research Foundation CANASA - Canadian Alarm and Security Association CSAA - Central Station Alarm Association Jan and Associates Milwaukee, Wisconsin Police NBFAA - National Burglar and Fire Alarm Association OBFAA - Ohio Burglar and Fire Alarm Association OBFAA - Oregon Burglar and Fire Alarm Association Portland, Oregon Bureau of Police PBFAA - Pennsylvania Burglar and Fire Alarm Association Security Distributing and Marketing SIA - Security Industry Association The Management Support Group WBFAA - Wisconsin Burglar and Fire Alarm

Alarms: The First Line of Defense 1- Introduction 2- What is an Alarm System 3- What is A False Dispatch 4- Impact of False Dispatches 5- Causes of False Dispatches 6- Preventing False Dispatches 7- User Controls 8- Sensors 9- The Control 10- The Central Station 11- How Authorities Respond 12- What to expect for Alarm Co.s 13- The Alarm Ordinance 14- Sources of Information 15- Site Survey Next Chapter 5 Minute Break 10 Minute Break 30 Minute Lunch 60 Minute Lunch