By far, India's leading Destination Management Company

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Presentation transcript:

By far, India's leading Destination Management Company

Who we are Mission Philosophy We take all the travel-related trends into consideration, utilising the best of measures to ensure quality, trust and thought leadership. Mission We are committed to enriching our clients’ journey by making them experience the beauty of real India. We ensure their satisfaction so that they would want to keep revisiting our vibrant country again and again. Caper Travel Company promotes India as the go-to destination for travellers from across the globe. Our extensive and varied portfolio of tours, hotel selections and services are designed to support our travel professional partners in their successful marketing of India. Since its inception in 1998, this six-time winner of the National Tourism Award has been providing comprehensive methods for leisure, group, charters as well as small business travellers, backed by real-time websites and unmatched products. Growing at a constant rate of 25-30% annually, the Caper Group—with its inbound, outbound as well as domestic SBUs—has emerged as one of the foremost travel companies in India.

Company Profile International Marketing Offices Branch Offices Goa House No. 14/242/B, Beach Plaza, Annexe Building, Near Kamat Kinara, Nomoxim, Caranzalem, Miramar, Tiswadi, Goa – 403002 Tel: 00 91 832 2405250 International Marketing Offices USA, UK, Spain, Mexico, Russia, Nepal, Bhutan, Dubai & Sri Lanka Bhopal 402, Aashima Mall, Hoshangabad Road, Bhopal - 462026 Tel: 00 91 0755 - 4053123 Trivandrum TC 43/836 (5), First Floor, Paruthikuzhi, N.H. Bye Pass Road, Trivandrum, Kerala - 695 026 Tel: 00 91 0471 2452645, Fax: 00 91 0471 2453645 Ahmedabad 101 Yamuna Chambers, CG Road, Near Choice Restaurant, Swastik Crossroads, Navrangpura, Ahmedabad - 380009, Gujarat Representative offices Jaipur Bangalore Chennai Hyderabad Khajuraho Varanasi Agra Srinagar Leh Mumbai 318 & 319, A-Wing, Gokul Arcade, S.N. Road, Vile Parle (E), Mumbai - 400057 Tel: 00 91 22 4002 4777, 78, 79 Company Name Caper Travel Company Pvt Ltd Head Office CAPER HOUSE, 327, Third Floor, Udyog Vihar, Phase-IV, Gurgaon-1220016, Haryana. Ph.: +91 124 4600300, Fax: +91 124 4600340 Established 1998 ISO 9001:2000 Certification

Our Team Our team has years of experience in travel and tourism industry, adding to its growth and value-addition. PRODUCT DEVELOPMENT - Create innovative products and packages MARKETING - Promote our products online as well as offline SALES - Handle queries and convert to leads, liaise with travel partners OPERATIONS - Manage ground handling, coordinate hotel, transport, excursions ACCOUNTS - Smooth handling of all finances, issue invoice, tax compliances. AIRPORT REPRESENTATIVE - Meet and greet, customer care related issues, handle emergencies on arrival TOUR GUIDE - Multi-lingual experts who are at hand for tourist activities from arrival to departure of a client QUALITY CONTROL - Rigorous checks to ensure there is no slip-up in our top notch services HR & ADMIN - Manage employee welfare, recruitments, ensure labour compliances, compensation and benefits, as well as training and development of our staff IT - Plays crucial role in ensuring that our state-of-the-art technology is constantly upgraded, develop travel software, achieve online marketing optimization

Products Cultural Tours Adventure Tours Beach Holidays Desert Safari Jungle Safari Overland Tours Wedding & Events Special Interests (History & Battlefields) Forts & Palaces Fairs & Festivals

Forex Exchange Service Services Ensuring the best deals in operation and contracting management, we offer exemplary quality and ensure timely confirmation. We tailor out tours on the basis of our client’s individual taste, budget and time preference. Our clients can count on us for every vacation possibility over land, sea and air, including customised trips, coach and rail tours and insurance. Travel Technology Solutions Online booking platform, ERP solution for travel companies. Flight Booking International and Domestic tickets of all international and domestic airlines at very competitive prices. Our flights department gets the fastest confirmations and most convenient flights at the best rates. Land Transportation Caper has its own fleet of cars as well as air-conditioned luxury coaches Creative MICE Team Our team of experienced travel professionals is accustomed to handling multi-national incentive groups, seminars and conferences, and can devise itineraries to suit any requirement. Cruises We are navigators of every kind of cruise, from value conscious option to luxury and river cruises. Guides Our multi-lingual guides and tour leaders belong to the region where they work, so have exceptional knowledge as well as strong links to the local communities. Visas & Travel Insurance Our specialised staff assists clients in getting requisite Visa and travel insurance at a very competitive premium. Forex Exchange Service We facilitate foreign currency exchange

Markets Russia & CIS Spain UK Poland Japan Romania Philippines Thailand Malaysia Tehran Iran Latin America Australia Czech republic

Verticals The Caper Group is the parent holding of our other verticals Domestic and outbound travel: EasyHols and Hi-life Tours and Travel Inbound travel: Aamantaran Travel and Aayan Journeys Hospitality Sector: ERA Hotels & Resorts Aviation sector: Jet Concepts

Exhibitions We participate annually in the most well-known travel exhibitions: OTDYKH The autumn trade festival for Russia and Commonwealth of Independent States (CIS) is a platform for high efficiency networking, meeting key decision makers, establishing global business relations, creating global awareness of your business. FITUR Celebrated as the global hotspot for world-class tourism professionals and premier trade-fair specialists for inbound and outbound tourism, FITUR is considered one of the most significant platforms in the travel industry. UITM Held annually in October, the Ukraine International Travel Market is a key events for tourism industry professionals and is attended by the world’s major DMCs to network, enter into contracts and assess the market. WORLD TRAVEL MARKET A vibrant B2B event staged annually in London that brings out exemplary trends, faces and dynamics in international travel market. Provides an opportunity for global travel trade to meet, network, negotiate and conduct business. ITB BERLIN Held annually in March, ITB Berlin is host to hotels, tourist boards, tour operators, system providers, airlines and car rental companies to ensure that supply meets demand at the world’s largest tourism trade fair. GITB The meet focuses on inbound tourism and facilitates in capitalizing of business opportunities between international buyers and Indian sellers and is key in putting Indian destinations the itineraries of foreign buyers. FITA The fair of the Americas is an ideal place to meet new contacts, get acquainted with market novelties and securing new business deals as it gathers tourism industry professionals from all around the globe. MITT MITT – (Moscow) is one of the top five travel exhibitions in the world and is highly valued by the international tourism community. Founded in 1994, the MITT exhibition has earned its reputation as the place to do business. TTR One of the most prominent tourism fairs in Romania, TTR is schedule to be held from 17 November to 20 November, 2016 in Bucharest.

*Percentage growth by Passengers Achievements Top 10 countries for foreign tourist arrivals in 2013-2014 CAPER TRAVEL ACCOUNTED FOR MORE THAN 1% OF FOREIGN TOURIST MOVEMENT ACROSS INDIA IN 2014-15 EXCLUDING BANGLADESH & SRI LANKA United States Bangladesh United Kingdom Sri Lanka Canada Malaysia Australia Germany France Japan Season Passengers Employees % * *Percentage growth by Passengers 2012-2013 87592 151 50% 2013-2014 105702 246 20.6% 2014-2015 62333 299 -41% 2015-2016 74988 283 20.3%

Growth Chart 2020 Phase – I 1998-2003 Phase – II 2004-2010 Phase – III 2011-2016 2020

Our Hotel Partners

Awards World Travel Award Skoch Achiever Award 2007-2008 2010-2011 Nominated under the category of India's Best Destination Management Company by World Travel Awards in 2014. Skoch Achiever Award Caper Travel was awarded the Skoch Achiever Award as well as the Order-of-Merit at the 35th Skoch Summit in March 2014. Awards Our efforts to achieve our vision and mission have been recognised by the travel industry from time to time with various awards. 2007-2008 National Tourism Award for Best Tour Operator/ Travel Agent Category. 2010-2011 National Tourism Award for the category of Best Travel Agent/Inbound Tour Operator. 2011-2012 National Tourism Award for the category of Best Inbound Tour Operator/ Travel Agent. 2012-2013 National Tourism Award for the category of Best Inbound Tour Operator. 2013-2014 2014-2015

Our Accreditations We have been accredited by the following recognized organizations, adding to our quality and significance. Adding to our laurels, we have also been recognized by the Ministry of Tourism, Government of India. Ministry of Tourism, Government of India.