Getting the Whole Person to Work Feedback from the Emotionally Intelligent Workplace Pilots Thursday 08 December 2011 John Foster

A Review of Progress Almost 50 council staff members participated 5 Councils ( Armagh, Ballymoney, Banbridge, Lisburn, Strabane) 1 Purpose- to learn about Emotional Intelligence

Strengths Potential to educate people how to “get on “ together in the workplace Focus on the “whole” person in a constructive manner Helped develop self- awareness The importance of listening to yourself and others

Limitations The pilot title/name was off-putting Course could be condensed to two days Temptation to use aspects of EI without full knowledge How to get the right people to attend

Possible Changes Needs to be organisation or department-wide All levels of management to be engaged in EI training Reinforcement of the benefits and outcomes Follow up opportunities to develop EI

Reflective Feedback Emotional Intelligence as a resource to: Build trust and positive attitudes leading to integrity in the workplace Reduction in negativity and stress related absences Influence people by modelling EI Start small and build EI up

Reflective Feedback Is Emotional Intelligence the Final Frontier in building better workplace relations? Space and pace to achieve emotionally intelligent workplaces and individuals

Happy Christmas