Scrutiny Approved Accreditation Explained Elaine Byrne Director Scotland’s Housing Network

Contents Introduction to SHN Scrutiny Approved What is it? What’s involved? What are the benefits? Questions

% of social housing stock in Scotland Our members We have around 120 Local Authorities and Registered Social Landlords as members and we have experienced significant growth in recent years. Almost two thirds of social landlords in Scotland are our members which in turn represents almost 90% of the sector by stock. SHN Members 2016 Count % of social housing stock in Scotland Housing Association & Cooperatives 89 34% Local Authorities 31 53% Total Members 120 87%

Data Collection and Management What we do…. Annual Benchmarking Quarterly Benchmarking Interactive Business Intelligence Tool Performance Bulletins Support and Training Validation Data Collection and Management

Practice Exchange Forums Welfare Reform Housing Assoc. & Coops Homelessness & Housing Support Service Improvement & Scrutiny Private Landlord Registration Housing Management Asset Mgt & Maintenance What we do…. Scrutiny & VFM Disabled Adaptations HMOs SOLO Network Local Housing Strategy Factoring HRA Guidance Practice Exchange Forums House Conditions & Scheme of Assistance

Local Housing Strategy On-line Governance (pilot) Factoring ***new*** Local Housing Strategy Performance Mgt HRA Guidance 13 Charter Frameworks On-site What we do…. Self Assessment

Scrutiny Approved Accreditation Measures how well scrutiny is embedded into a landlord’s performance management framework Measures how tenants are involved in these processes Recognises achievements and highlights areas for improvement It’s constructive and supportive not punitive Scrutiny Approved Accreditation What is it?

Scrutiny Approved Accreditation What is it?

Scrutiny Approved Accreditation What’s involved?

Scrutiny Approved Accreditation Provides an independent view Informs future business planning and provides a road map for the future Evidences landlord’s commitment to tenant engagement Supports they are meeting regulatory requirements Scrutiny Approved Accreditation What are the benefits?

Scrutiny Approved Accreditation Greater understanding about scrutiny techniques More opportunities to share and learn from good practice Greater understanding about tenants’ priorities Upskilling of tenants and officers Scrutiny Approved Accreditation What are the benefits?

Contact details: Elaine.Byrne 0131 466 3710 @scotlandshousingnetwork.org 0131 466 3710