ETA’s Vision and Guidance: Using your RES Funds April 16, 2009 2:00-4:00 PM EDT

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Speakers Grace Kilbane, Administrator, Region 1 Gay Gilbert, Administrator, Office of Workforce Investment

Context for the ReEmployment Initiative Grace Kilbane

Context for the ReEmployment Initiative Significant economic and workforce challenges New Administration American Recovery and Reinvestment Act 6

Purpose & Goals Reemployment effort begun Summer 2008 to: Re-focus Connect Understand Engage

Delivering on this Purpose Reemployment Works! Website: http://reemploymentworks.workforce3one.org/ Reemployment Webinars National Reemployment Summit Regional Summits Additional RES Webinars Your questions and shared practices will inform

Delivering on this Purpose WPRS improvement grants: 23 states Bibliography of all reemployment research & evaluations (Paper) 6 regional focus groups (Webinar) REA investments (PPT) Download this: Resources Page (Bibliography)

Noted Challenges

Program Alignment & Integration Horizontal and vertical alignment and integration among all reemployment partners Limits Silos Links Hoops Connection

Resource Alignment & Integration Improve Alignment Utilize partners Develop Common Systems Expand Capacity Target Resources Map resources

Technology & Information-Sharing Data, management information, reporting, and case management systems Multiple systems: data entry and re-entry Capacity can be improved with updated technology

Risk of Lost Opportunity Overwhelming demands for services today plus implementing stimulus provisions squeeze out any time for future focus

Addressing Barriers Despite today’s overwhelming challenges, we know states are responding creatively

Share your successes now Time to brag! How have you addressed some of the challenges we’ve just mentioned? Enter your success stories into the chat bar now!

Recovery Act Funds: Guidance for ReEmployment Services Gay Gilbert

ETA Vision for RES Funds Use RES funds for intensive, staff-assisted services for UI claimants Build stronger connection to UI RES can bridge the gap between services Connectivity to training Integrated service delivery Link to other ARRA-funded activities Innovate!

ETA Guidance on ARRA Funds TEGL 14-08 recommends 4 promising strategies: Collaborate ES, UI, WIA, LMI, TAA, NEG Provide a full array of services Target services using profiling Scores and Statistical Modeling Upgrade Technology

Solutions: Seven Themes for Reemployment Services

Seven Themes for ReEmployment Services Early Warning Networks and Rapid Response Actionable Workforce Data and Information Unemployment Insurance System Integration Skills Assessments Skills Transferability Flexible Service Delivery Invest in Technology

Early Warning Networks and Rapid Response Theme 1: Early Warning Networks and Rapid Response

Early Warning Networks and Rapid Response “Real-time” information Early assessment of impacted workers Widespread sharing of workforce and economic information and trends Work-sharing and “direct reemployment” strategies

Early Rapid Response engagement Early Warning Networks and Rapid Response Early Rapid Response engagement Fully integrated and aligned with local dislocated worker and TAA strategies “Direct reemployment” approaches Seamless transition from closing employer to growing employer Work Sharing programs in 18 states (Research Brief)

Early Warning Networks and Rapid Response Examples Pennsylvania: Strategic Early Warning Network (Web site) (PPT) Coping with Layoffs: Current State Strategies for Rapid Response (Research Brief)

Actionable Workforce Data and Information Theme 2: Actionable Workforce Data and Information

Translating workforce information (Webinar) Actionable Workforce Data and Information “Real time” Translating workforce information (Webinar) Accessible, widely- shared, and usable 27

Select innovations for expansion and/or further testing Actionable Workforce Data and Information Select innovations for expansion and/or further testing e.g. NASWA Direct Employer Association: Rapid Reemployment Initiative (PPT) ARRA-created jobs should be posted in state job banks and advertised among UI claimants

Actionable Workforce Data and Information: Examples Washington uses Local Employment Dynamics and the OnTheMap tools (PPT) The Florida LMI shop combines a host of materials to suggest reemployment opportunities and solutions (PPT) The Buffalo area of New York matches the work- ready talent pool offered by UI claimants with the background and skills needed by businesses in the market for new workers (PPT) Maine and Massachusetts have enhanced their ability to respond to large dislocations by strengthening regional economic information (PPT)

Unemployment Insurance System Integration Theme 3: Unemployment Insurance System Integration

Unemployment Insurance System Integration Strong service connections Using tools to develop plans Data- and information- sharing

Unemployment Insurance System Integration Update Profiling Model Use profiling score and duration as a tool for targeting reemployment services (PPT) (Webinar) UI Integration can help establish the “triage” system necessary to achieve flexible service delivery Provide information on profiled claimants to Wagner-Peyser and WIA Staff

Unemployment Insurance System Integration: Examples Oregon has aligned the assets of workforce partners to support its reemployment activities and has shown improved performance outcomes as a result (PPT) Oklahoma has improved the UI/One Stop connection by leveraging limited funding and staff resources to connect more unemployed workers to the full continuum of workforce system services (PPT) Nevada has been operating an RES program with state funding and has developed effective partnerships between UI and WIA (PPT) Wisconsin ran a pilot program to strengthen the connection between UI and One-Stops (Research Brief)

Theme 4: Skills Assessment

Skills Assessments Comprehensive Triage  Customized Common Competency-based Virtually-based, self- service assessment options

Skills Assessments Reemployment Eligibility Assessments Connecting UI claimants to reemployment services (PPT) “AutoCoder” and data tools (PPT) Skill matching and transferability Enhanced worker profiling (PPT) (Webinar) Update profiling models Profiling to connect claimants to services they need most Profiling based on employer need

Skills Assessments: Resources ETA’s Electronic Tools and assessments (Webinar) Testing & Assessment: A Guide to Good Practices for Workforce Investment Professionals (ETA TEN) Statistical targeting using profiling (PPT) (Webinar)

Skills Assessments: Examples Maryland and Oklahoma have engaged multiple partners to play a role in conducting assessments of unemployed workers, from worker profiling to WIA- funded skills assessments (OK PPT) New York also stresses assessment, and uses profiling scores to triage UI claimants (NY PPT)

Skills Transferability Theme 5: Skills Transferability

Skills Transferability 40

Skills Transferability Incorporation of career pathway exploration and career advancement planning Training approaches for quickly bridging skill gaps

Skills Transferability: Examples Widespread use of skills transferability tools Indiana uses TORQ to prepare customized responses to major dislocations (PPT) Maine uses data extracted from UI claims files, O*Net, and Occupational Employment Statistics and Projections to better understand the skills of its unemployed workers. (PPT)

Flexible Service Delivery Theme 6:

Flexible Service Delivery !

Flexible Service Delivery Focus on providing services to UI claimants Comprehensive and flexible options Scale capacity using partners, networks, and virtual delivery mechanisms Assessment results  Customized services

Flexible Service Delivery Flexible training options: “Earn while you learn” On-the-job training Registered Apprenticeships Short-term, modular training that leads to “stackable” credentials Online learning Entrepreneurship and self-employment assistance for unemployed individuals (SEA website) Portable worker employment and training “profiles” Similar to portable personal health records

Flexible Service Delivery Investment in ongoing development and cross-training of reemployment staff Accountable processes and systems for funds and results Example: California’s Alameda County WIB creates opportunities for adults to gain postsecondary credentials through its Bay Area Career Pathways program (PPT)

Theme 7: Invest in Technology

Invest in Technology Improve integration Upgrade automated one-stop systems Private-sector tools

Invest in Technology: Examples Update profiling models (PPT) (Webinar) Front-Line Decision Making Tools (PPT) (Webinar) Develop Online One-Stops NYC’s virtual talent-retention center Pennsylvania’s online one-stop North Carolina’s web-based service delivery process (PPT) Missouri and other states use AutoCoder (PPT) Florida’s automated resume review Private sector tools, such as TORQ (PPT) or EMSI Job Finder

ReEmployment Works Community of Practice Live demonstration of ReEmployment Community of Practice http://reemploymentworks.workforce3one.org

Next Steps and Opportunities

Next Steps Completing and sharing results from applied reemployment research Ongoing dissemination of information via webinar Collaborating with strategic partners to identify RES best practices Other technical assistance activities and resources Tell us what you need! 53

Tell us! How is your state/local area planning to use its RES funds? i.e. Invest heavily in new technology, provide more staff-assisted intensive services, develop new programs for customers What would you like to hear about in future webinars? Specifically, what about RES? ARRA? i.e. More information on what other states/local areas are doing, promising practices, available technology

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