Care Commission Corporate Plan 2009-11 CPS Network meeting Thursday 11 December 2009 Care Commission Corporate Plan 2009-11 David Wiseman Director of Strategic Development

Strategic Aims Being an effective regulator for improvement Providing people with the right information at the right time Contributing to and influencing social and health care policy

Scottish Government National Outcomes Our public services are high quality, continually improving, efficient and responsive to local people’s needs. Our young people are successful learners, confident individuals, effective contributors and responsible citizens. Our children have the best start in life and are ready to succeed. We live longer, healthier lives. We have improved the life chances for children, young people and families at risk. We reduce the local and global environmental impact of our consumption and production.

Care Commission contribution In the main, our contribution across all of the relevant Scottish Government’s National Outcomes is through our regulatory activities, which are: Registration Inspection Investigation of complaints Enforcement

Outcome of Regulatory Activities: Care service providers comply with legislative requirements and deliver services in accordance with the National Care Standards. Care services are fit for purpose and safe before they open for business. Care services are good quality, strive for continuous improvement, are more efficient, offer choice, and are responsive to the needs of the children, young people and adults that use them. Poor care service providers, who are unable to demonstrate the capacity for improvement, have their registrations cancelled and are no longer licensed to operate.

Planning for 2009-10 Limited change: New inspection report No major change in methodology of Regulatory Support Assessment (RSA) Possible changes to frequency of inspection of some services based on Risk and Grades Possible streamlining of registration processes Information sharing between regulators/scrutiny bodies and commissioners Contributing to the future shape of scrutiny

Future of scrutiny from 2011 for Health and Social Care Health scrutiny NHS QIS MWC Independent Healthcare (currently part of Care Commission) Social Work and Social Care Scrutiny Care Commission (except the above) SWIA Child Protection and Integrated Children’s Services inspections (currently part of HMIE)

Consultation Survey Monkey between 29 September and 31 October External Quality and Consistency Forums Involving People Group Equalities Consultation Panel Scottish Care CCPS

What do you think should be our priorities for 2009-11? For each priority aim, can you identify, from your perspective, two, three or more outcomes we should be aiming to achieve over the next two years Being an effective regulator for improvement Providing people with the right information at the right time Contributing to and influencing social and health care policy