By Neil Madadi, Allison Wright, Ava Embry, Jacob Howard Voice Box® Voice recognition Using YOUR Voice to Protect YOUR Identity! By Neil Madadi, Allison Wright, Ava Embry, Jacob Howard
What is Biometrics? Biometrics is the process by which a person's unique physical traits are detected and recorded by an electronic device or system as a means of confirming identity. These recorded traits include, but do not fully consist of: Fingerprints Eye Retinas and Irises Voice Patterns Facial Patterns Hand Measurements
Voice recognition: The need According to criminalfraud.com, bank fraud is a whopping 1 BILLION dollar industry in North America. Once a thief obtains the login and contact information, the effects could be extremely detrimental Thieves can clean out your account, open other accounts with your stolen information, and commit other banking crimes in your name (Lifelock). Voice recognition is an encouraging invention that can eliminate bank fraud.
Downloadable Software The Voice Box® Scanning Device The Voice Box is a small device, roughly the size of an apple, that attaches to bank computers and ATMs. The device records the voice of the costumer as they speak and matches it to the pre-recorded voice that is stored in the database. Downloadable Software The software checks whether it is the same voice as the costumer. If it is, the program allows the transaction to go through. If not, the program alerts bank employees and cancels any transactions. Database The Database will be located in the bank headquarters and will be located in a secure room. It will store voice recordings of costumers. The Voice Box is a revolutionary invention. It works with 3 components:
the VOICE box® New Costumers: When an individual is enrolled, the device records samples of the person’s speech as the costumer says some scripted information. This recording is converted to a digital format that can be stored in the database. The recording requires very little of the costumer’s time and isn’t a big intrusion. Returning Costumers When a costumer calls over the phone, the device matches the voice to the costumer’s recording in the database. On an ATM, the device is connected to the bank’s network and is able to access the database for the recordings to verify the costumer.
The Voice Box® Voice Box Specs: Cost: Roughly $1,000. Price includes installation and technical support. Usage: The Voice Box is adaptable for all banks, large or small. Upkeep: The Voice Box company will provide technical support free of charge and will send technicians to the bank. Reliability: The Voice Box software is bug-proof and the device has been tested in many scenarios.
Pros & Cons Advantages Costumers who cannot write or see will be able to perform tasks they wouldn’t otherwise be able to do easily. Staff trained in different languages is not needed as much. Good for costumers who have problems reading and/or writing. Can be used by people who don’t have use of their limbs. Little, if any, training is required to use it. Less paper will be used. Disadvantages It can’t be used by someone who is mute or has a speech impediment. Might not work as well for people with heavy accents or other things that make it hard for the program to understand what the user is saying. The biggest disadvantage with the technology is that it does not work well in noisy environments (like points of entry).
Privacy Speaker recognition would not cause any issues for privacy. Quite the contrary, it would give people privacy back, allowing them to only use their PIN number as a last resort, and instead relying on their voice, something that everybody already hears. The recording are saved in a software database. This does make it vulnerable to hackers. Voice recognition technology requires minimal training for those involved. It is also fairly inexpensive and is very non-intrusive for the costumer. The biggest disadvantage with the technology is that it can be unreliable and does not work well in noisy environments (like points of entry).
Beating Voice Box® All tests have shown that speaker recognition is completely reliable and cannot be passed by identity thief. Also, if hackers do acquire your information they still won't have access to your account because they can't pass the voice recognition. The voice box has a pass phrase for gunpoint incidents
Voice box: success! Mason Clark enjoys the simple security of Voice Box®. When he bought the product, he had the initial reaction of: Why? BECAUSE HIS INFORMATION IS BEING KEPT SAFE IN A SIMPLE AND UNDERSTANDABLE WAY It’s madness. When he found out that others don’t use the same authentication device as him, well, this explains it: He enjoys Voice Box® so much he took pictures to prove it! KUDOS TO MASON FOR CHOOSING THE RIGHT AUTHENICATION DEVICE. HIS MONEY IS SAFER THAN YOURS.
Sources Bank Fraud. (n.d.). Retrieved September 8, 2014, from http://www.lifelock.com/education/identity-theft-recovery/bank-fraud/ Fraud Against Financial Institutions. (n.d.). Retrieved September 8, 2014, from http://www.criminalfraud.com/bank-fraud.php