Brigham Young University Alumni Chapter Essentials The Critical Building blocks necessary for a successful alumni chapter

Enter To Learn Go Forth To Serve

WHY ARE YOU HERE?

People Before Programs The goal of recruiting volunteers is not to fill positions but, first and foremost, to help them find their strengths and help them find a place to learn, serve, and grow.

HOW TO BUILD AN EFFECTIVE TEAM The Chapter T.E.A.M. HOW TO BUILD AN EFFECTIVE TEAM

TEAMWORK… The building blocks that help sustaining positive teamwork are many, here are a few: Shared vision and goals Synergy Planning with a purpose Respect The ability to work together to make a decision Example of the BYU Constituency Groups - Management Society, Cougar Club etc.

TEAMWORK The teams that have problems have individuals that: Focus on personal power and not serving the group Focus on pet projects and lose site of the mission of the program Bring negativity to the group and the projects.

TEAMWORK Positive people bring positive experiences and will draw a team that will creates successful events!

TEAMWORK HOW ARE YOU DOING? Think about each team member and what they bring to the team… Positive Aspects: Negative Aspects:

Building a BYU Alumni Chapter Board From BYU Chapter Pedia The success of any team is to find the right people: What is your vision? What kinds of activities do you want to have? What is your structure? What positions are you required to fill? (These positions can be found on pages 11 through 14 of the Chapter Handbook). What additional positions would you like to have on your board? (i.e. PR specialist, sports specialists, performing arts specialists, speakers, etc). When considering who should fill these positions: Identify the skill sets and passions of people you know; what are their interests? (i.e. careers, mentoring, event planning, relationship building, service, fundraising, sports, music, etc.) Try to match their interests with your needs. People are much more likely to excel in their service when they are passionate about their assignment.

Building a BYU Alumni Chapter Board- Continued From BYU Chapter Pedia What is the time commitment? When do you have meetings, events etc. Be Diverse Include people from different generations, single, married, different occupations, recent graduates, retires, people from different stakes Be Willing to Ask For Help In general, people who want to be involved won’t offer to help until they are asked. Don’t assume someone will turn down the position; more people are willing and ready to help than you would expect. Ask a busy person! Who to ask? Anyone and everyone! You can’t G-E-T if you don’t A-S-K!

Building a BYU Alumni Chapter Board- Continued From BYU Chapter Pedia Be Specific! “It’s a lack of clarity that creates chaos and frustration. Those emotions are poison to any living goal.” Steve Maraboli Every board member should be given: A specific job title A job description; this should include a layout of what is expected of them Details about the time commitment Adequate training in regards to their specific tasks Ample appreciation for everything they are willing to do

McClelland’s Human MOTIVATIONAL THEORY Achievement Drive to succeed Affiliation Desire for Interpersonal Relationships Three identified motivators… All three are present in each person, but one motivator will dominate Power Need to Influence the Behavior of Others Information adapted from Sue Vineyards Volunteer Management Series, Marlene Wilsons book The Effective Management of Volunteers More info can be found on this theory at: https://www.slideshare.net/SaqlainAkram/mcclellands-human-motivation-theory

McClelland’s Human MOTIVATIONAL THEORY When we understand our volunteers and what is the best way to motivate them, we can help them become successful. We can also plan for the best way to recognize them.

The Affiliation Motivated Person “I learned to fly so I could take friends for rides!” Positive Framework Likes to make friends Likes to have a personal relationship with people Likes to get involved with group projects Works most easily with people they know well Needs to be perceived as a “good” person Needs to be liked Wants to keep people happy Seeks socialization opportunities

The Achievement Motivated Person “I learned to fly so I could enter races! Positive Framework Needs specific goals to work toward Works well alone Sticks to tasks until completed Needs feedback Seeks responsibility Likes to problem solve Needs tangible rewards Needs specific parameters set to measure success.

The Power-Oriented Person “I learned how to fly so I could teach others how to fly!”

The Power-Oriented Person Needs to impact and influence others Can work alone or with a group They have ability to influence people Can respond to needs of people or programs Keeps an eye on overall goals of agency Responds to titles that denote authority Will seek and accept position of authority and responsibility Is persuasive Positive Framework

Determine Motivation of YOUR Volunteers Identify each member of your TEAM and their motivation.

TRAINING VOLUNTEERS IS THE KEY! What training did you get from the person who asked you to serve? What training do you have to work with volunteers? How do you support those that you work with? What are the strengths of each person? BE CONSISTENT! Regular meetings SAME TIME EACH MONTH Always have an Agenda Regular Communication

The Power of Recognition Recognition is an on-going activity through which people express their appreciation for each other’s value and contributions.

The Power of Recognition DELIVERY GUIDELINES: SINCERE TIMELY PERSONALIZED SPECIFIC ACCURATE APPROPRIATE

Creative Recognition Ideas AFFILIATION MOTIVATED PEOPLE ACHIEVEMENT MOTIVATED PEOPLE POWER MOTIVATED PEOPLE

THE POWER OF DELEGATION Be Willing to Delegate! “The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it!” ~Theodore Roosevelt Make assignments, delegate responsibilities, and give them decision-making authority. As long as members have a clear understanding of your vision and their responsibilities, you can give them the ball and let them run with it. Get people involved as soon as possible, this will help them feel like a contributing member. If you have staffed your board with responsible people, they will do a great job!

Organize ONE minimum activity in each area TRUE BLUE CHAPTER 1. Student Engagement Y 2. Alumni Engagement Y 3. Replenishment Grants Y 4. Enlarge the Spirit of the Y Organize ONE minimum activity in each area

ALUMNI PARTICIPATION WHAT DO YOU DO? HOW DO YOU DO IT? Regular Activities Email Blast Social Media Rep the Y Cards HOW DO YOU DO IT? Encouraging Interaction Regular Posts Games Prizes

LEADERSHIP TRANSITIONS What is your structure?

THE TEAM: How to Build and Keep Volunteers Duane D. Oakes Faculty Director Center for Community & Civic Engagement Duane.oakes@mesacc.edu 480-461-7214 Duane D. Oakes Arizona Phoenix, Chapter Chair BYU Alumni Association ddoakes@gmail.com 480-518-5124