WORLD RUGBY EMPLOYEE RECOGNITION PROGRAMME JUNE 2016

CONTEXT In June 2015, an Employee Recognition project team was established to address feedback from the High Performance survey which articulated a need to build a stronger culture of recognition that was inclusive of all employees in World Rugby. The team was made up of: Dom Rumbles (Leadership Sponsor) Lisa Lowry (HR Lead) Susan Spellman, Ronan Donagher, Marc Douglas, Simone Papirnik, Yvonne Nolan, Ali Hughes and Sarah Carew. The team’s aim was to design a comprehensive Recognition Framework, which looked at the specific areas of recognition appropriate to World Rugby, along with the structure of the award hierarchy and the nomination and selection processes. JUNE 2016

REASONS TO RECOGNISE Recognition is a business tool … which achieves the following: Improves performance: to reinforce specific behaviours and results that the organisation would like to see more frequently demonstrated. Models core values: to highlight the positive behaviours that are aligned with World Rugby values (not just any positive behaviours) Shows appreciation: to demonstrate gratitude for extra effort Recognition can take the form of acknowledgement, approval or the expression of gratitude. Recognition is usually accompanied an item/experience with monetary value (but not necessarily monetary) for demonstrating a desired behaviour or performance…. ‘a treat for doing something above and beyond.’ JUNE 2016

WHY TRY? TRY Awards programme aims to recognise one-off examples of exceptional performance by individuals and teams for work well done, a valiant effort, excellent demonstration of the World Rugby values and those who go out of their way to deliver a really great service, to support achievement of World Rugby’s priorities. This toolkit is a mechanism to recognise and appreciate these special efforts and celebrate the commitment and success achieved by the organisation and its employees. The programme brings to life our values and aims to support a performance culture which celebrates success and recognises the value added by employees. JUNE 2016

TRY AWARDS STRUCTURE World Rugby TRY employee recognition framework is built on three key areas: Excellence in teamwork Above and beyond individual exceptional performance Outstanding role model behaviour Peer-to-peer nomination process Online nomination process via Success Factors Selection process: TRY Recognition Panel to shortlist nominations CEO & team to select final Awardees Annual awards (January Employee Conference) JUNE 2016

Rugby Builds Character Your Outstanding Team What is TRY programme? The Conversion Above & beyond performance Rugby Builds Character World Rugby values role model Your Outstanding Team Successful team collaboration Service to Rugby Service (loyalty) JUNE 2016

The CONVERSION RECOGNISES: Above & beyond performance. To recognise an individual who through their discretionary effort and demonstration of the values has delivered an exceptionally successful outcome.   AWARD TYPE: Individual – four awards per year. AWARD PROVIDED: Gift card to the value of €200 (or equivalent in local currency). JUNE 2016

YOUR OUSTANDING TEAM (‘FIRST 15’) RECOGNISES: Successful team collaboration. For all individuals irrespective of their role in an event feel part of a ‘One Team Philosophy’ and are recognised and celebrated as having made an important contribution. AWARD TYPE: Team – one per year. AWARD FORMAT: Team social event organised by Nominator. JUNE 2016

RUGBY BUILDS CHARACTER RECOGNISES: Outstanding individual who consistently mirrors the World Rugby values in their daily interactions with others, displaying exceptional performance in their role, inspiring colleagues, shaping best practice and personifying what it means to work at World Rugby. AWARD TYPE: Individual - one person per year. AWARD FORMAT: Engraved perpetual trophy and €500 experience voucher. JUNE 2016

SERVICE TO RUGBY RECOGNISES: Service (loyalty) To reward and recognise longevity of service and loyalty to the organisation. 10 and 20 years service recognised. AWARD FORMAT: Service cap and individual gift. JUNE 2016

COMMS PLAN 9 June HoDs briefing 27 June SOFT LAUNCH CEO to communicate TRY programme to all employees (email) 28-30 June HoDs (supported by TRY team champions) to cascade to their dept teams (f2) July HARD LAUNCH - CEO to launch TRY programme at Bi-monthly staff meeting - Posters & desk drops - Introduce TRY tile to Success Factors home page JUNE 2016