OpenTouch Suite for MLE – what’s new . For sales specialists October 1st 2015

The challenges that most organizations face Improve Responsiveness 75% Employees want more flexibility # 1 most pressing IT imperatives BPI Network survey – 2015 Transform to Better Perform #1 top work-life benefits Quantum Workplace – February 2015 Workplace well being survey

The OpenTouch proposition Real-time Business Communications excellence Intuitive Unified Communications experience Business Responsiveness Meets Employee mobility and flexibility

The OpenTouch proposition Communication innovations to support business growth Employee Flexibility Native PC, Android and Apple smartphone interface Call control, unified call history and messaging Multi-device call shift Super-mobility UC for power users and mobile users Web-based multi-party voice, instant messaging, sharing For employees and guests Efficient geo-dispersed teams UC with teams and customers Meets Directory search and dial from computer Instant messaging and on-the-phone presence Works with analog, DECT, ALE digital and IP phones PC, MAC, Linux, Chromebook Fast business response UC Essentials for everyone Enterprise directory, screening, messaging, queuing services On deskphones, softphones, wireless handsets with easy call shift Quality business response Business communications excellence Business Responsiveness

The OpenTouch proposition CUSTOMER SERVICE TELEPHONY UNIFIED MESSAGING INSTANT MESSAGING MOBILITY VISUAL COLLABORATION Single server solution A la carte software suite Cloud service OPENTOUCH

OpenTouch 2.1.1 1 2 3 Key highlights IMPROVED! 1 OpenTouch Suite 2.1.1 Extends the UC experience to all employees and guests OpenTouch Conversation® One UC Essentials for all employees OpenTouch Conversation® Web Conferencing extended with Internet free calls through WebRTC Web NEW! IMPROVED! Contactless Call Shift Mobility for new open plan workspaces One 2 OpenTouch Conversation: differentiating business communication experience at desk and on the go OpenTouch Conversation PC Mid-call telephony services 8001, 8038 Support IMPROVED! PC 3 NEW! Enhanced business continuity and mobility in all environments OpenTouch MS redundancy New Industrial DECT IMPROVED!

Unified Communications for all 1

Instant Messaging Presence Search and call Essential UC for all profiles 2.1.1 Search and call Favorites/Phone presence P2P Instant Messaging P2P Presentation + annotate Personal routing Chrome App, available for Instant messaging Presentation annotate UC Web Client Deskphone companion Instant Messaging Presence Search and call for all IT FRIENDLY Zero Footprint Client EASY TO USE Intuitive Interface ANY ALE PHONE with user licence OpenTouch Conversation One

Multi-device Mobility Focus and privacy in open plan offices Innovative mobility in the new workplace Call shift Route call Contact-less mobility Route and shift calls to device of choice With deskphones and/or PC With OpenTouch iPhone and Android software clients At the office, on-the-go or from home (VPN-less VoIP PC) Press a key, tap, swipe with NFC, flash a QR-code of a meeting room 2.1.1 IMPROVED PRODUCTIVITY QUALITY INTERACTIONS EMPLOYEE WELL-BEING IN NOISY OPEN PLAN WORKPLACE

Conferencing extended to WebRTC Web Conferencing Open to guests Conferencing extended to WebRTC OpenTouch Conversation Web Open to guests Multi-platform (Web) Intuitive interface From any phone or WebRTC browser Guest view 2.1.1 OpenTouch Access Service New software package (SBC + RP + OTES) Single physical server OT Access Service (1) NEW Get availability date from ALE representatives 2.1.1 FREE Internet communications ANYWHERE Any phone or WebRTC SECURED collaboration OpenTouch Conversation Web (1) Mid-sized configuration :1500 users

OpenTouch software client capabilities at a glance ALL STAFF MEMBERS PC (2) Android Tablet, iPad (2) Android, iPhone RESIDENT WORKERS, POWER USERS PC (Connection) Web CONFERENCE MEMBERS NEW Available OT 2.1.1 One Present, annotate, comment Routing and shift Supervision – Manager Assistant Multiline Personal call recording Deskphone control Search and call VoIP Video Share screen IM/Presence VPN-less connectivity Scheduled conferences (3) P2P (2) WebRTC VISUAL MOBILE TEAM BUSINESS Peer-to-peer Conversation profiles iPad UNIFIED INTUITIVE EXPERIENCE FOR ALL EMPLOYEE PROFILES

Focus on Mobile/Visual intensive usages 2

Intuitive business interactions in real-time Real-time Communications at the office and on the go Intuitive business interactions in real-time OpenTouch Conversation PC 2.1.1 VoIP and Remote Call Control call, hold, divert, record, enquiry, transfer, conference, add participants Visual supervision, manager-assistant Present, annotate, comment, share screen 2.1.1 Additional desk phones Click to call, IM, video from Office Suite Windows 10, Office 16 IBM 9 Click to call, record and play voicemail 2.1.1 ULTRA FAST BUSINESS INTERACTIONS ANYWHERE OFFICE AND ON THE GO OpenTouch Conversation PC

Deskphones for OpenTouch Conversation: at a glance 8068 NEW 8038 NEW 8088 8001 OTC PC 8012 Available OT 2.1.1 VISUAL Video Bluetooth MOBILE Session shift Supervision (1) TEAM Manager assistant Multiline Personal call recording Programmable keys N/A BUSINESS Personal phonebook RCC through PC (2) N/A Wideband Audio Gigabit Ethernet DESKPHONES FOR ALL USER PROFILES (1) Notification + call pick-up (2) Basic call features + advanced call features (divert call, automatic call-back, transfer, broker call…)

What to sell at a glance: Mobile/Visual intensive usages Phone experience Software client experience Fax x users Conferencing x users Schedule conferences Share contents >= 3 participants Any phone or WebRTC audio Web Outlook calendar, Chrome Meeting Manager Dial-in, dial-out 2.1.1 Universal client x users Search and call Instant messaging, RT presence VoIP, mid-call control, video* 3-party ad-hoc conferences Call history Any phone routing 2.1.1 Messaging x users Unified messaging Voicemail Visual voicemail 2.1.1 * on PC, iPad User license x users Search and call from PC Peer-to-peer Instant Messaging Real-time presence Business telephony Session shift (tap, NFC, Q-R code) 2.1.1 Phone 2.1.1 2.1.1 Video Endpoints 8001 8012 8038 8068 8088 Lifesize Icon 400, 600, 800 8088 2.1.1

OpenTouch 2.1.1 opportunities for Mobile/Visual intensive markets Opportunities: Business Comms Differentiate with 8088 Smart DeskPhone for Power Users Differentiate with OpenTouch PC team features for staff handling business/customer requests Extend addressable market with deskphone range 8001 8012 8038 8068 8088 OTC PC Opportunities: Mobility/Collaboration Differentiate with unified interface across devices Differentiate with any-to-any session shift Upsell software clients and conferencing licenses WebRTC compliance for RFPs Opportunities: IM/Presence Address organizations that require IM/Presence for all employee profiles Fight back Skype for Business Standard CAL: we offer desk phone integration in addition to IM/Presence

Focus on Telephony-intensive usages 3

On-site mobility from office to most demanding environments Reliable On-site Mobility On-site mobility from office to most demanding environments Industrial 8262 DECT handset (January 2016) AGAP OmniPCX telephony on both TDM and IP DECT infrastructure Bluetooth earset, color screen Hardened IP65 model Man-down alarm and geo-location capabilities (OpenTouch Notification Services integration or AAPP) 8232 DECT 8242 DECT 8262 DECT NEW INDUSTRIAL One touch call shift Handsfree mode 8232 8242 8262 500EX Usage Office Industry ATEX AGAP features  One touch call shift Alarm key Bluetooth headset Man down, No Movement, Shock detection INTENSIVE MOBILE COMMUNICATION PROTECT STAFF IP65: Complete protection from dust, oil, and other non-corrosive material. Complete protection from contact with enclosed equipment. Protection from water, up to water projected by a nozzle against enclosure from any direction.

Native High Availability improves UC business continuity Business Continuity for Unified Messaging SIP software clients Mobile clients Conferencing Native High Availability improves UC business continuity Continuity of services Continuity of voice communications P2P (phones and softphones) Quick recovery of telephony services Automated recovery of voice and app services after failover * Serviceability Facilitates upgrade and hotfix deployments with minimized downtime Easy shutdown for maintenance OpenTouch MS OpenTouch MS Vmware HA Native HA Platforms All OpenTouch servers OpenTouch MS OmniPCX Enterprise CS Does not require virtualization technology nor skills  P2P VoIP calls preservation Real-time replication preserving database integrity Native automated failover and restart 2.1.1 *  Connection profiles except fax

What to sell at a glance: Business Communications markets Phone experience Software client experience Fax x users Conferencing x users Schedule conferences Share contents >= 3 participants Any phone or WebRTC Web Outlook calendar, Chrome Meeting Manager Dial-in, dial-out 2.1.1 Universal client x users Search and call Instant messaging, RT presence VoIP, mid-call control 3-party ad-hoc conferences Any phone routing PC iPhone Android Messaging x users Unified messaging Voicemail Visual voicemail User license x users Search and call from PC Peer-to-peer Instant Messaging Real-time presence Business telephony Call shift (tap, NFC, Q-R code) 2.1.1 Phone Softphone Android PC, MAC iPhone, iPad

OpenTouch 2.1.1 opportunities for “Business communications” markets Upsell OpenTouch MS/BE value Unified messaging Software clients on mobiles and PC Web conferencing Diiferentiate with contactless call shift Increase awareness with innovative software clients Contact-less Call shift OpenTouch MS Position OpenTouch HA Improves Partner’s SLA for UC Address organizations with critical communications requirements Transform ICS customers Hardware voicemail to centralized redundant Unified Messaging proposition OpenTouch Conversation One Added value for TOTG: UC benefits for analog, DECT, TDM users Extend addressable market with MAC, Linux, Google desktops users Counter Skype for Business and Cisco “free” Instant messaging

Unified communications for everyone 1 Key take aways NEW! One Web Unified communications for everyone 1 IMPROVED IMPROVED OpenTouch Conversation® One UC Essentials for all employees Intuitive business interactions at the office and on the go 2 PC OpenTouch Conversation® Web Conferencing extended with Internet free calls through WebRTC IMPROVED Contactless Call Shift Mobility for new open plan workspaces Enhanced business continuity and mobility in all environments 3 IMPROVED NEW! OpenTouch Conversation PC Mid-call telephony services 8001, 8038 Support OpenTouch MS redundancy New Industrial DECT

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