Dr. Iphov Kumala Sriwana, ST., M.Si Problem Solving Tools PERTEMUAN 13 Dr. Iphov Kumala Sriwana, ST., M.Si MIK
KEMAMPUAN AKHIR YANG DIHARAPKAN Mahasiswa mampu mengusulkan perbaikan kinerja dengan menggunakan tools yang tepat.
Systematic Procedures for “PSK&E” Identify problem Collect data Analyze data Develop alternative solutions Select a solution Install solution Follow up
Problem Identification Tools: - Pareto analysis - Fishbone diagram - Gantt chart - PERT charting Examples: Product with low profit Bottleneck operations Workers complaints
Recording Tools Operation Process Chart (OPC) Flow Process Chart Flow Diagram Gang Process Charts Worker and Machine Process Charts The Two-hand Process Chart
Analysis Tools 5 Why 4W + 1H Why is this operation necessary? Why is this operation performed in this manner? … 4W + 1H How can the operation be performed better? Who can best perform the operation? Where could … When … Why …
7 Tools Check sheets Histograms Pareto diagrams Cause and effect diagrams Graphs Scatter diagrams Line graphs
7 New Tools Affinity Diagrams Relations Diagrams Tree Diagrams Process Decision Program (PDP) Charts Matrix Diagrams Prioritization Matrices Arrow Diagrams
7 Waste Waste from overproduction Waste from waiting times Waste from transportation and handling Waste related to useless and excess inventories Waste in production process Useless motions Waste from scrap and defects