IDSP training module for state and district surveillance officers Feedback IDSP training module for state and district surveillance officers Module 10
Learning objectives Describe feedback in the context of IDSP Describe the need and importance of regular feedback in disease surveillance List the information and frequency and types of feedback submitted at selected levels List the actions expected based on the feedback with regards to quality of data and programme performance
Difficulties with surveillance system with no feedback Lack of motivation Unreliability Sluggishness Data falsification
The surveillance cycle Feedback Data collection Analysis and action
Uses of feedback Keeps channels of communication open Strengthen working relationship between levels Keeps staff informed of the larger picture Allows comparison with other units Gives staff an idea of their performance Allows identification of strength and weaknesses Motivates staff Review of products stimulates interest Educate the participants of the system Data allows reference to background information
Primary / Community health centre Data flow and feedback Centre State District Data Feedback Primary / Community health centre Community
Content of feedback Information on diseases under surveillance Summary tables Analyzed epidemiological data Time (trends) Place (Maps) Persons (Tables) Information on quality of data collected
Element to cover in feedback on data quality Regularity of reporting Timeliness of reporting Completeness of reporting Responses initiated by the unit Validity of data
Feedback methods Newsletters Monthly review meetings Reports Informal feedback Electronic communication
Newsletter Regular epidemiological bulletin Educational tool Contains Summary tables and graphs Commentary on diseases or topic
Monthly review meetings District / block monthly meeting Presentation of data during meetings Generates comments from peers Need to stress positive aspects Public negative comments may de-motivate
Outbreak investigation reports Excellent for feedback and learning Allow sharing of experiences that may be encountered in other places
Informal feedback Oral feedback Useful for pointing out mistakes
Electronic methods Through email, websites Fast and efficient May be updated rapidly Allows Dynamic data presentation Queries
Completeness and timeliness Report on time Reaches the designated level in the prescribed time period Report complete All reporting units have reported