Your customer base is at risk!

Who is on stage?

Customers on older versions face the following Customers have paid twice for their installation Cloud or other ERP vendor offerings are potential alternatives for upgrades “Stay current” message may annoy these customers Ineffective use of your consultants

How many of your customers are on an old, unsupported and outdated version? It is 7 years since NAV 2009 was released. Since then we have had NAV 2013, NAV 2013 R2 and NAV 2015, and soon we will have NAV 2016 70% of Abakions NAV customers are running on a NAV 2009 or older versions Most customers stay on BREP so far! Customers want to know the cost of upgrade Customers are looking for features to justify upgrade Customers want to focus on business value and not technical benefits

Why don’t customers upgrade? To expensive and complex – bad experience It is a change from what they know today – if it works don’t fix it Don’t see or don’t know value Are partners a limitation? Customers are not pushing and we have other things to do Difficult to recruit new consultants Our own consultants prefer NAV Classic How to provide value to customers, besides upgrade Do we have a burning or desirable platform?

What is our strategy Two approaches: upgrade or to start over Traditional upgrade with modifications and data history “Start over” Best practice package with our and 3. part add-ons Predefined setup and selected data history on Azure Get all customers on subscription based service and upgrade package Move the decision to upgrade from customer to us Simpler support when you have to support fewer version Better ongoing contact to all customers

Tip 1: report upgrade Converting old reports are time consuming and difficult We lack the knowledge and experience in new report designer Customers has already paid for their reports once and don’t want to pay again x3 How to keep investment in reports

Visit us at www.fornav.com ForNAV makes it really easy to work with reports in Microsoft Dynamics NAV Reports ForNAV Converter enables you to run reports developed for C/SIDE (or “classic”) on newer versions requiring the RDLC format Reports ForNAV Designer is an easy-to-use tool for building and modifying reports for Microsoft Dynamics NAV Become a partner! Visit us at www.fornav.com

Pricing model – two options € 4.000 per customer Perpetual, one time fee, incl. access to conversion tool and new reporting tool Unlimited number of reports 16% yearly enhancement € 1.600 per customer Yearly subscription, incl. access to conversion tool and new reporting tool, upgrade, etc. No one time fee

Tip 2: scale your business How do we work with Global Mediator? Upgrade engine Extra resources on projects – fluctuation in resource demand Business consultant developer support Maintains solutions

Pick your destination – let others drive!

Scalability (Gearbox) Inactive Period In-house Capacity In-house Capacity On and off Growing fast Combine as needed In-house Capacity In-house Capacity Bursting Steady

Interface (Clutch) Plugged in to your organization! Utilization Management Project Management Joint Task Management (Jira) Joint Source Control (TFS) Frequent Dialogue (Skype) Delivered by Global Mediator Plugged in to your organization!

Delivery (Engine) GET CURRENT STAY CURRENT Your Functional Design Your Productive Clients Technical Design Development (up-grades) Consulting Project Management Analysis & Prototyping Testing Your Productive Clients Training & E-learning Support Maintenance Deployment STAY CURRENT

Enough theory - let’s talk practice!

Up-grade Statistics +100 projects DB from 500MB to 50GB Multiple companies per DB 3.60, 3.70, 4.0, 4SP1, 4SP2, 4SP3, 5.0, 5SP1, 2009SP1, 2009R2 Euro 2.000 to Euro 30.000; Average Euro 5.000

Summarized for partners

Summarized for partners On site ‘guesstimate’ Take live considerations Add more

It is a simple process Identify your most ‘at risk’ customers ‘Guesstimate’- start interface Define your preferred strategy (full, partial, re-implement …. or “start over”) Estimate …. make a low risk scenario! Plan the work …. work the plan!

Manage risk! Manage cost! Stay in control!

Action time Customers do want to upgrade, but they don’t want the hassle! If we remove obstacles and risk for customers and our self we make the decision easy for customers We are targeting customers to upgrade with our best practice approach If you don’t we or others will upgrade your customers! Are you at risk of losing these customers?

Questions?