SMS based Poll Day Monitoring System Election Commission of India

Objective : To track the various activities of poll day online on the website. It is an ‘Event based management system’ – from the time of dispatch till the time of deposition of election material after return of parties.

Why sms ? SMS is a very easy and convenient technology that can be used for a wide range of applications. Although it has the widest reach of all the mobile technologies today. Automatic Automatic sending of SMSs to the persons who are not reporting within scheduled/expected time limits. Automatic sending of SMSs to RO/AROs/SOs etc. on receipt of reports of events like violence etc. from polling booths, sector officers etc.

Information from the polling stations Pre poll- Safe arrival of polling party at polling station. Mock poll conducted.

Information from the polling stations During poll- Poll started. 9 am Report (Male,Female,Third Gender)count. 11 am Report (Male,Female,Third Gender)count. 1 pm Report (Male,Female,Third Gender)count. 3 pm Report (Male,Female,Third Gender)count. 5 pm Report (Male,Female,Third Gender)count. Voters in queue at the closure of poll. Exception reports- Poll Interrupted due to EVM Non-Functioning. Poll interruption due to Law & Order problem. Poll interruption due to other Problem. Problem resolved

Information from the polling stations After poll- Final voter turnout. Safe arrival of polling party at Record Room.

Process of SMS Gateway SMS Gateway Services from NIC makes it easy to stay connected with all mobile service operators. We have a wide range of mobile communication solutions including Web SMS and SMS API Interfaces. The SMS Gateway should be reliable, fast, cost effective and covers almost all operators in the India.

Process of SMS based monitoring system Step 1:- Mobile Registration. RO (Returning officer) ARO (Assistant Returning officer) SO (Sector officer) PRO/PO (Presiding officer) Step 2:- Send Events & Time based reports. Reports by Presiding Officer/Polling Officer Reports by RO/ARO/SO (if PO does not carry mobile phone with them or Mobile Phone of PO, for some reasons beyond control, fails to send SMS)

SMS format- SMS is designed in such a format that the message received by the system(sms gateway) through the sender(RO/ARO/SO/PO) could be automatically interpreted and updated into the database . Keyword –’HP POLL’ - All sms format will start with this keyword. - Example:- HP POLL <space> other part of the message.

Message to be sent on 9223166166– This is the virtual destination number

SMS format- Mobile registration For RO Date of Registration- P-2 day SMS syntax- HP<space>poll<space>State_code<space>Dist_no<space>Ac_no <space>RO<space>3 digit access code Eg. HP POLL S08 02 020 RO 747 For ARO SMS syntax- HP<space>poll<space>State_code<space>Dist_no<space>Ac_no <space>ARO<space>3 digit access code Eg. HP POLL S08 06 036 ARO 747

SMS format- Mobile registration For SO Date of Registration- P-2 day SMS syntax- HP<space>poll<space>State_code<space>Dist_no<space>Ac_no <space>SECTOR_NO <space> SO<space>3 digit access code Eg. HP POLL S08 02 020 001 SO 747 For PO SMS syntax HP<space>poll<space>State_code<space>Dist_no<space>Ac_no <space>PS_NO <space>PO<space>3 digit access code Eg. HP POLL S08 02 020 001 PO 747

Reports by Presiding Officer/Polling Officer Event Safe Arrival of Polling Party at Polling Station Date of Event P-2/P-1 Day Time of Event Immediately after reaching Polling Station SMS syntax HP<space>POLL<space> SAP Remarks SAP- Polling Party Safely Arrived at the Polling station e.g. HP POLL SAP Event Mock Poll and attendance of polling agents Date of Event Poll Day Time of Event Immediately after conduct of mock poll and before commencement of poll SMS syntax HP<space>POLL<space> MP<space>04 Remarks MP-Mock Poll Conducted, Last 2 digits stand for no. of Polling agents present. As per the example polling agents of 4 contesting candidates are present. e.g. HP POLL MP 04

Reports by Presiding Officer/Polling Officer Event Poll Started Date of Event Poll day Time of Event Latest by 8:00 am SMS syntax HP<space>POLL<space>PS E.g. HP POLL PS Remarks PS- Poll Started Event Report on 2 hourly (9AM) Date of Event Poll Day Time of Event 9AM SMS syntax HP<space>POLL<space>9AM<space>Male, Female,Third Gender E.g. HP POLL 9AM 10,10,02

Reports by Presiding Officer/Polling Officer Event Report on 2 hourly (11AM) Date of Event Poll day Time of Event 11AM SMS syntax HP<space>POLL<space>11AM<space>Male, Female,Third Gender E.g. HP POLL 11AM 20,20,02 Event Report on 2 hourly (1PM) Date of Event Poll Day Time of Event 1 PM HP<space>POLL<space>1PM<space>Male, Female,Third Gender E.g. HP POLL 1PM 30,30,02

Reports by Presiding Officer/Polling Officer Event Report on 2 hourly (3PM) Date of Event Poll day Time of Event 3 PM SMS syntax HP<space>POLL<space>3PM<space>Male, Female,Third Gender Eg. HP POLL 3PM 40,40,02 Event Report on 2 hourly(5PM) Date of Event Poll Day Time of Event 5 PM HP<space>POLL<space>5PM<space>Male, Female,Third Gender Eg. HP POLL 5PM 50,50,02

Reports by Presiding Officer/Polling Officer Event Voters in queue at the closure of poll Date of Event Poll day Time of Event Closure of poll SMS syntax HP<space>POLL<space> Q<space>10 Remarks Q – Stands for Voters in queue at the schedule time for end of poll. 3 digits stand(s) for total number of voters in queue E.g. HP POLL Q 10 Event Final Voter Turnout Date of Event Poll Day Time of Event After end of Poll SMS syntax HP<space>POLL<space>VT<space>Male,Female,Third Gender Eg. HP POLL VT 60,50,02

Reports by Presiding Officer/Polling Officer Event Safe arrival of Polling Party at RC after end of Poll Date of Event Poll day Time of Event Immediately after reaching RC SMS syntax HP<space>POLL<space> SARC Remarks SARC – Stands for Safe arrival of Polling party at RC E.g. HP POLL SARC Event Poll Interrupted due to EVM Non-Functioning or . apprehension of such problem Date of Event Poll Day Time of Event Immediately after such type of situation SMS syntax HP<space>POLL<space>PROB<space>EVM Remarks PROB- Problem, EVM- Problem of Electronic Voting . Machine. E.g.: HP POLL PROB EVM

Reports by Presiding Officer/Polling Officer Event Poll interrupted or apprehension of poll interruption . due to Law & Order problem Date of Event Poll day Time of Event Immediately after such type of situation arises SMS syntax HP<space>POLL<space>PROB<space>LW Remarks PROB- Problem, LW - Law & Order Problem. E.g. HP POLL PROB LW Event Poll Interrupted or there is a chance of poll interruption . due to other Problem Date of Event Poll Day HP<space>POLL<space>PROB<space>OTH Remarks PROB- Problem, OTH – Other Problem E.g. HP POLL PROB OTH

Reports by Presiding Officer/Polling Officer Event Problem resolved Date of Event Poll day Time of Event Immediately after problem is solved and poll is resumed . in case SMS syntax HP<space>POLL<space>PRES Remarks PRES means Problem resolved and poll resumed in case there is . interruption. e.g. HP POLL PRES

If PO failed to send sms? Then Returning Officer/Assistant Returning Officer/Sector Officer can send SMS on behalf of that PO

SMS based Poll monitoring Website If SMS is not working then there will be provision for reporting the poll information through the website

This is login window to fill your User Name and Password given by ECI for login authentication and after that you can see various types of poll day reports. At right now. Login level: CEO

Mobile registration: Precidingofficer

Mobile registration: Returning officer

In this report section user can easily see poll day report of the polling station.

Report to see details: -- Mobile registration -- Safe arrival of polling party

This report section show the poll day reports(current) same as poll day report.

Poll interruption and problem resolved report

Exception Report: Polling stations reported through sms Polling stations not reported through sms

CEO can modify particular record of the polling station if in case SMS Gateway is not working.

voter turnout report of the particular polling station on the basis of Final Voter Information captured

Poll Progress Chart is calculated based on hourly Event based Report.

Training to Presiding officer How to send SMS. About the keyword HP POLL About the different types of SMS formats. When to send SMS (each SMS has to be send on certain event or time). Where to send SMS (each SMS has to be send on a particular no. given by CEO office) What to do if getting problem in sending SMS. Importance of sending SMS accurately and timely.

Thanks