CA_USD Help Desk Level 1 Training

Slides:

Advertisements

Similar presentations

Unicenter© ServicePlus Service Desk How to manage helpdesk tickets

Advertisements

Using the School Report Card Online Application

Submitting Further Information in Relation to a Previously Submitted Application Tutorial 3.

How to Use Google Docs and Google Drive

Open the application home page through the URL

Getting Started in PT CPI Web A Student Overview Presentation by Academic Management Systems.

HELP GUIDE NEW USER REGISTRATION (SLIDE 2) TAKING A QUIZ (SLIDE 8) REVIEWING A QUIZ (SLIDE 17) GROUP MEMBERSHIP (SLIDE 26) CREATING QUIZZES (SLIDE 31)

Social Media – LinkedIn How to set yourself up for success.

Attendance System Version 1.0 Teacher’s User Manual Developed By Ovais Khan

Go to Enter your id and password and click Login button.

Accessing And Onedrive. Open internet explorer ( if you are at home, open your internet browser)

HOW TO ACCESS THE ONLINE TEXTBOOK

1 To open Moallemeen Discussion Forum to search for answers and other important notices put up on the website, type in address bar as shown here :

 First time student activates their google account, they need to go to an internet browser and go to  drive.google.com/a/students.macon.k12.nc.usdrive.google.com/a/students.macon.k12.nc.us.

Online Community Involvement Tracking Hour Republic has developed a community involvement solution where students can track their hours online, with integrated.

Go to the Destiny home page,

Learning.com for New Users. This presentation will help educators… Login to Edit your Learning.com educator account Access resources.

Basic Instructions on how to use One Drive and share files. ONE Drive Your LogoYour own footer.

How to Use Naviance Succeed for Teacher Recommendations.

Pinnacle training sep2008 Step 1: Select Department Portal Pinnacle On-line training.

Scottish Centre for Regeneration (SCR) – Learning Networks quick guide to the online forum platform.

Google HOW DO I SUBMIT MY ASSIGNMENT?. To join a classroom, your teacher will give you a code.

Log into MISIS at MISIS.LAUSD.NET/START Use you single sign on user name and password.

Contract Invoice Guide

 Upload various content to an ANGEL class. Access a website Login to ANGEL Use Microsoft Office to create documents Have a general plan of organization.

Taking advantage of Syllabus Text and Instructor Notes A Help Tutorial Presented by:11.

The Trail’s End Popcorn System Click On Leaders.

Updating Your Licenses and Software How to update your license for a new release of software.

Creating a Zip File with a Password. 1.Right Click on the File or Folder you want to Zip. 2.Choose “Add to Zip”

Using Find, Replace, Go To In Microsoft Word By Krysia Biville.

PowerSchool Portal An Introduction to the Parent Portal.

NIH eSNAP eRA Commons System. Enter your Username and Password.

Introduction to BearQuest 1- 1 Getting the training you need1-2 Logging on and Getting Access1-3 Starting your Request1-6 Basic Screen Navigation1-8 Course.

DHHS Open Window Office of Procurement & Contract Services Login & Set up Profile.

1 ERP Support Portal ERP Department 25 th November 2015 User Guide.

Web-RMA Quick Start Guide

An authorized user can make payments on your account by logging on with their own username and password. Click on the Authorized Users tab to add an authorized.

Complaint Management System

Local District South December 2016

Click on the button Start.

Completing the Parent Portion of the Student Profile

Unit4 Customer Portal Signing In and Account Management.

Adding and editing users

ICOTS Helpdesk Training

Unit4 Partner Portal for Case Creator

Relay Online Participant Registration

Standard for Success Teacher Training.

CA_USD Help Desk Part 2 Extra Stuff…

Completing the Parent Portion of the Student Profile

Adding and Editing Users

View Open Cases.

Activating Your Account and Navigating Through TIDE

RRP District 2452 AG Awards Tutorial

Nexus Giving Online Training

Home Access For Students.

Selecting Your Year 9 Options

Signing off Transactions, The 17 Step Process

JC manufacturing, inc Belk Ordering

Unit4 Customer Portal Knowledge User Access.

You will need to click the login button here

Standard for Success Teacher Training.

Login to our New ITS Page

YOUR text YOUR text YOUR text YOUR text

Open Google Chrome and go to the Woodbridge High School website Login = username for logging into the computer Password = password (change it via edit.

GRANT APPLICATION INSTRUCTIONS

Complete this task BEFORE beginning a Form 471.

Completing the School Official Portion of the Student Profile

Using the Bartlett Diagnostic Sample Submission Program (Plants)

Tips to Change Your Gmail Password Recovery Options | GMAIL CUSTOMER TECHNICAL SUPPORT NUMBER

Completing the Transcript Information

Presentation transcript:

CA_USD Help Desk Level 1 Training

CA_USD Help Desk Overview

Username= XX_Lastname@lgca.org XX= District Identifier Login Username= XX_Lastname@lgca.org XX= District Identifier

Click here to Change your Password!

Check here for latest News!!

 Click here to Search the Microsoft Knowledge Base

 Click here to view your open and closed requests.

 If you want to see a particular request enter its number here then press the button.

Click here to open a new trouble ticket (request).

CA_USD Help Desk Entering a new request….

Username= XX_Lastname@lgca.org XX= District Identifier Login Username= XX_Lastname@lgca.org XX= District Identifier

Click here to open a new trouble ticket (request).

Verify the Reported by, Phone Number and Email address are correct.

Click here to select a Request Area. Select a priority then …..

 Click the plus sign to expand the selections.

 Click on “+” to expand the section your request effects.

These are all of the possible areas you can open a request on.  Click the bold blue text to select the request area. If you do not see the request area you need use  LGCA.Tech.Support

 Click here to Save. Enter in a description of the trouble you are having then…

Press here to return to home page Press here to Edit this Request Press here to add a comment. Press here to attach a document.