PowerPoint presentation Unit 241 (M&L 6): Principles of team leading The aim of this session is to: To develop learner/s knowledge about the leadership styles in organisations. Learners will be able to: 1. Describe characteristics of effective leaders 2. Describe different leadership styles 3. Describe ways in which leaders can motivate their teams 4. Explain the benefits of effective leadership Introduction to the unit aims and objectives. This session relates to LO1 assessment criteria 1–4.

Effective leadership skills and qualities What skills and qualities make a good leader? Tutor to discuss this with learner/s in groups or one to one (and get someone to scribe so that each learner gets a chance to contribute).

Effective leadership skills and qualities Good leadership skills and qualities include: Communication Listening Honesty Confidence Decision making Vision Motivation Patience Handling criticism Consistency Tutor to reveal these 10 and any others that are relevant.

Principal features of leadership skills and qualities Communication – essential skill, all leaders need to be able to use clarity in their instruction, motivation and feedback to others. Listening – actively listening to others and making reliable judgements about what is being said so that communication is clear. Honesty – providing open feedback and not hiding facts that affect their team’s ability to function well. This builds trust and demonstrates integrity. Confidence – will breed confidence, leaders who speak clearly stand tall, even walk in a self-assured way, will stand out from others. Decision making – making a choice when all the information is gathered and even when things go wrong, demonstrate leadership. The unit requirement is that the characteristics are described and not just listed. Tutors should encourage learners to use the internet to do some research on leadership. These slides can be used as course notes.

Principal features of leadership skills and qualities (continued) Vision – being able to predict future trends, anticipate problems, issues and help a business move forward. Motivation – continually keeping the team morale up even in difficult situations. Also to maintain morale when team reaches stability. Patience – showing tolerance and endurance in all situations demonstrates a calm dependable character. Handling criticism – accepting that not all people will accept decisions or change and that all criticism is feedback. Not letting it affect performance or become stressed if it is personal. Consistency – in all areas gives team members stability and security. The unit requirement is that the characteristics are explained not just listed. Tutors should encourage learners to use the internet to do some research on leadership.

Effective leaders Worksheet 1 – Effective leadership characteristics Work through Worksheet 1 and discuss it with your tutor. This can be used as knowledge evidence in your portfolio. Distribute Worksheet 1 and discuss with learners their responses. There is a tutor answer sheet available for you to use for guidance – you can expand and discuss further. This worksheet is challenging as it gets learner/s to comprehend a leadership situation and make judgements about what skills are being used in the scenario.

There are three main types of leadership styles: Autocratic Democratic Laissez-faire. Tutor to reveal and discuss with learner/s experiences of their own leaders, managers, teacher or other people they recognise have these styles.

Principal features of leadership styles Autocratic style – Tells people what to do and expects a quick response to their orders. Uses communication skills, decision making, confidence and consistency skills. Democratic style – Seeks input from others and involves them in decision making. Uses a wide range of skills including honesty, listening, motivation and vision. Laissez-faire – A hands-off approach allowing for initiative and ownership by the team. Involves patience, vision and confidence in self and others. Tutor to discuss these style and skills.

Principal features of leadership styles (continued) Other styles include: Visionary – Mobilising team towards a goal and manages change well. Coaching – Develops people for the future takes an interest in others’ future prospects. Pacesetting – Sets high standards to get results. Tutor to use this to get learner/s to consider the skills these types of leaders may use and why. There are no obvious right answers but there will be some that do not fit the style listed above.

Worksheet 2 – Describe different leadership styles Work through Worksheet 2 and discuss it with your tutor. This can be used as knowledge evidence in your portfolio. Distribute Worksheet 2 and discuss with learners their responses. There is a tutor answer sheet available for you to use for guidance – you can expand and discuss further.

Activity 1– Describe leadership styles and characteristics Summary activity Activity 1– Describe leadership styles and characteristics Tutor to distribute/signpost to SmartScreen portal the Activity 1 for this learning outcome.

Ways to motivate a team – Herzberg’s Motivation Hygiene Theory This theory lends itself to the notion that job satisfaction relates to ‘doing’ a task from beginning to end. With dissatisfaction coming from job-related/hygiene factors such as company policies, supervision, technical problems, salary, interpersonal relationships on the job, and working conditions. The ‘tasks’ are motivators and the hygiene factors such as policies and supervision can lead to demotivation. (Note: this is the author’s definition, not a full explanation of this theory.) Tutor to discuss this statement and help learner/s to unpick its message. Learners could be asked when they were last in the ‘zone’ at work where they felt satisfied whilst working on a task at work.

Ways to motivate a team – Herzberg’s Motivation Hygiene Theory Tutor to reveal and discuss the two factors of Herzberg’s Theory – Hygiene and Motivation. They should also discuss how the hygiene factors need to be considered when motivating staff but that most people thrive when they get the motivational factors at work.

Maslow’s Hierarchy of Needs Research the internet to find out what this is. Recommended ‘YouTube’ visual explanation of the human need to belong: ‘Up and the Hierarchy of Needs’ Find the Maslow pyramid and print off a details image of it. Tutor to work with learner/s to research. This can be done as a shared activity in the classroom or in the workplace.

Maslow’s Motivation Tutor to discuss with the learner when they have a printed version of the pyramid.

Maslow’s Motivation Physiological needs the need to eat the need to drink the need to work the need to sleep the need to reproduce Safety needs the need for shelter the need to feel secure Tutor to discuss these with the learner/s and also how the basic level of the needs pyramid are met usually by having a home and a family.

Maslow’s Motivation Belonging needs the need to feel part of a group the need for acceptance Self-esteem needs the need to feel good about themselves the need to be recognised for their achievement  Self-realisation needs the need for personal fulfilment the need to grow and develop Tutor to discuss these needs and how they come about usually by having a job and by life's experiences. It can be discussed how working as a team and being accepted at work help motivate and a leader should recognise this. Also leaders should use appraisals and PDPs to recognise their team members’ individuality and strengths.

Motivation self-assessment Worksheet 3 – Motivation self-assessment Work through the Worksheet 3 and discuss it with your tutor. Distribute Worksheet 3 and discuss with learners their responses. There is a tutor answer sheet available for you to use for guidance – you can expand and discuss further but as this is a self-assessment this should be done on a one-to-one basis.

Motivation theories and how they motivate teams How can Hertzberg’s Theory help leaders motivate their team? How can Maslow’s Theory help leaders motivate their team? Learners and tutor to discuss these two questions and complete Worksheet 4.

Motivation theories and how they motivate teams (continued) Worksheet 4 – Describe how motivational theories help motivate teams Work through the Worksheet 4 and discuss it with your tutor. This can be used as knowledge evidence in your portfolio. Distribute Worksheet 4 and discuss with learners their responses. There is a tutor answer sheet available for you to use for guidance – you can expand and discuss further.

Benefits to organisations of effective leadership What are leaders for? Consider what supervisors, team leaders, managers or head teachers do. Group or individuals to consider this and scribe their answers on relevant resource such as flipchart, note books, whiteboard or electronic records.

Planning team activities Dealing with legislation Organising resources Leader tasks Planning work Planning team activities Dealing with legislation Organising resources Making improvements Controlling/managing work activity Maintaining morale and motivation Direct and delegate Manage. Discuss after previous task to summarise and agree learners’ responses.

How do these tasks benefit organisations? Consider this question in your groups or with your tutor. Group or individuals to consider this and scribe their answers on relevant resource such as flipchart, note books, whiteboard or electronic records.

Effective leader skills ̶ Benefits Planning aids success of tasks: fail to prepare, prepare to fail. Organising resources ensures finances are managed such as material and personnel costs helping to maintain revenue/profit. Understanding legislation and following best practice will ensure organisations avoid prosecution. Making improvements to procedures/work methods can be more productive and improve working relationships. Controlling work activities ensures deadlines are met and helps to avoid or manage conflicts in a team. Tutor to reveal to learner/s and discuss at least two main benefits to an organisation – reducing costs, maintaining harmony in a team, contributing to productivity.

Activity 2 – The benefits of effective leadership for organisations Summary activity Activity 2 – The benefits of effective leadership for organisations Tutor to distribute the Activity 2 to confirm learners’ understanding of assessment criteria from LO1.

End of session Any questions? Close session.