DISC Team Training: Corporate Strategy & Implementation How Guild Uses DISC Agenda 1. DISC Initiative Strategy & Rollout 2. DISC Request Process 3. Team DISC Training DISC Team Training: Corporate Strategy & Implementation

*Customer Service Focused Corporate Mission In neighborhoods and communities everywhere, we deliver the promise of home. *Over 3500 employees *Customer Service Focused *4th Top San Diego’s Workplace by the Union Tribune – 3 years in a row!

Rock Star DISC Facilitator! Tino Bautista has been in corporate training for almost 20 years. He has working for the navy ….and has utilized DISC in the professional workplace for….and he has worked with Bonnie for over 10 years………..

Guild Values Learning!

Roll out strategy Guild U – Springboard platform Corporate leader – buy in Sales Rally Introduction Catch that WIN! Future of DISC at Guild

Want DISC?

Want DISC?

Want Team DISC?

Want DISC? 1. Employee logs in to LMS system to request a DISC assessment. 2. Auto email sent to GuildU including employee name, title, cost center & reason for wanting the assessment. 3. Certified Trainer contacts manager for assessment approval. 4. Next action depends on Managers Response 4a. Manager approves and has taken DISC themselves. 4b. Manager approves , however hasn’t taken DISC personally. Trainer recommends Manager completes DISC assessment first. 4c. Manager approves 5. Trainer sends online link to employee along with an email with instructions on how to complete the assessments, top tips, and action item to complete page 8 and send back to trainer. 6. Employee completes online assessment and page 8 and sends their page 8 to trainer. 7. 1-on-1 coaching session is scheduled and completed with employee.

Want DISC? Manager Request 1. Employee logs in to LMS system to request a DISC assessment. 2. Auto email sent to GuildU including employee name, title, cost center & reason for wanting the assessment. 3. Certified Trainer contacts manager for assessment approval. 4. Next action depends on Managers Response 4a. Manager approves and has taken DISC themselves. 4b. Manager approves , however hasn’t taken DISC personally. Trainer recommends Manager completes DISC assessment first. 4c. Manager approves 5. Trainer sends online link to employee along with an email with instructions on how to complete the assessments, top tips, and action item to complete page 8 and send back to trainer. 6. Employee completes online assessment and page 8 and sends their page 8 to trainer. 7. 1-on-1 coaching session is scheduled and completed with employee.

Trainer Notes Here

Team DISC Assessment *Purpose: To assist you to better understand and develop how well your team functions and performs. *Provides: Overview of the combinations of different behavioral styles within the team. *Reinforce Platinum Rule *Informative, Engaging, FUN!

Participant Packet

Team Reveal!

Conflict Areas Insert Trainer Notes here Type of Game Purpose of Game

Trainer Notes Here

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Testimonials from Guild Employees