Business Decisions in non profits Patsy Dowling Mountain Projects Community Action Agency pdowling@mountainprojects.org

On Going Evaluation Does the program fit with the mission of the non profit. Track all calls Community Needs Assessments every three years. Grant Requests- Tie to Needs Reputation- Drives Resources and Grants

Interesting Phone Calls “I need you to take over programs for seniors….by the way, we have a bill for $2,000 that needs to be paid.” Are you interested in taking over some apartments?” “Can you tell me who financed these apartments? I need someone to listen about the drugs in the units. “I need you to take over the over domestic violence services” “Are you Patsy Dowling? I need you to sign for this civil summons”

Lessons Learned Every Board- Always ask if they have D&O insurance Obtain Approval by Governing Board Evaluate Agency Insurance policies- know and understand coverage gap Personal Umbrella Policy

Partnering or Merging Suggestions Review of Audits Review of 990’s- Guide Star- If no 990’s-RUN! Payroll- Ask for Ledgers and Tax Submitting Retirement Plan and Withholding Schedule Bank Records - Ask for 12 months Loss Runs for GL, WC and Auto Claims Credit Rating Cash Flow Needs- Minimum three months operating reserve Social Enterprise-Food Service, Resale Store