Structured Reflection on Team Performance

Kuwait Petroleum Corporation K-LEAD COHORT- 5 (Members’ names mentioned in alphabetical order) Abdullatif Ahmad Al Houti Daliya Al Abdulrazak Dr. Emad Al Awadh Hamad Dakheel Al Subai Mohammad Mubarak Al Ajmi Salah Ali Al Hajri 3 August, 2018 Kuwait Petroleum Corporation

OIL SECTOR’S LEDERSHIP MODEL Think-K Holds self and others accountable for delivering results. Demonstrates assertiveness, optimism and composure at all times. Takes Ownership Is a supportive coach who nurtures talent and creates growth opportunities for people. Energizes and builds highly motivated team. Focuses on People Sets and achieves SMART ambitious business targets. Promotes innovative ideas for continuous improvement. Drives Performance Collaborates across value chain functions and businesses. Communicates with and engages stakeholders for impact. Create Integrated Value 3 August, 2018 Kuwait Petroleum Corporation 3

Kuwait Petroleum Corporation K-LEAD 3 August, 2018 Kuwait Petroleum Corporation

Team Formation in Oil Sector This is a common practice in Oil Sector to form a team to accomplish desired results (short/long term). Generally, role of the team is either to investigate or to provide recommendations on certain business matters. Team may consist of members from Same group/ department or Several groups within same company or Different K companies or K companies and other external parties 3 August, 2018 Kuwait Petroleum Corporation

Kuwait Petroleum Corporation Team Challenges Unclear objective Ineffective leadership Role confusion Poor communications Lack of required skills in the team Resistant to change Lack of interpersonal skills Inadequate time budget & resources Lack of openness in sharing knowledge 3 August, 2018 Kuwait Petroleum Corporation

Structured Reflection on Team Performance The Idea The Idea of Structured Reflection on Team Performance conceived during attending K-Lead Training Model -3 specifically on the Airplane Assembly Exercise Day. Source of information is accumulated team member’s experience and internet research. What is Structured Reflection? Structured Reflection is a process to reflect team performance in a systematic and timely manner. Why is Structured Reflection required? Structured reflection technique facilitates positively to help team in achieving their goals. Reflection frequency depends on Complexity of team objective Size of team Duration of work Nature of challenges 3 August, 2018 Kuwait Petroleum Corporation

How Structured Reflection can be Implemented: There should be facilitator. Role of Facilitator can be assigned to any team member or can be performed by Team Leader. Facilitator should discuss with the team, the performance upto that moment in open and positive manner. Team should evaluate members’ role. 3 August, 2018 Kuwait Petroleum Corporation

How Structured Reflection can be Implemented: Team should evaluate performance and come up with a plan to implement based on this structured reflection. Team should Keep members motivated Share knowledge Have open discussion Celebrate success Acknowledge individuals’ efforts 3 August, 2018 Kuwait Petroleum Corporation

How Structured Reflection can be Implemented: Team should exercise the following: Feedback Technique What went well What went wrong Feedforward Technique What can be done better Obtain Feedback & feedforward from stakeholders / superiors Points to be discussed Clarity of objectives Roles and responsibilities of team member Work progress Time budget & resources Sharing knowledge Communication with clients / stakeholders/ external parties Deliverables / interim reports Others feedback / suggestions from superiors /seniors 3 August, 2018 Kuwait Petroleum Corporation

Benefits from Structured Reflection By applying Structured Reflection on Team Performance, we are: Practicing Oil Sector’s Leadership Model as Taking ownership Focusing on people Driving performance Creating integrated value Motivating people to unleash their potentials 3 August, 2018 Kuwait Petroleum Corporation

Structured Reflection on Team Performance (SRTP) SRTP can be implemented in K Companies through: PTC (Petroleum Training Centre) by arranging courses on Team building skills Communication skills Supervision skills Problem solving skills Middle Management leadership skills Courses arranging through external sources 3 August, 2018 Kuwait Petroleum Corporation

Structured Reflection on Team Performance (SRTP) Technology Leverage Usage of technology, for example: Intranet / Knowledge portal E-massages through Post Master E-library Tone at the top Company leaders (top & middle management) should start implementing these ideas in their meetings. 3 August, 2018 Kuwait Petroleum Corporation

Kuwait Petroleum Corporation Thank You 3 August, 2018 Kuwait Petroleum Corporation