Grimes County Courthouse / Anderson Tx

Grimes County Website Issues There was not enough information readily available for veterans services The content to the right is the only information that was on the website for veterans other than a picture of Mr. Lafferty

Grimes County Veterans' Services Officer veterans. administrator@co Grimes County Veterans' Services Officer veterans.administrator@co.grimes.tx.us JAY LAFFERTY 1010 HWY. 90 SOUTH P. O. BOX 811 ANDERSON, TEXAS 77830 (936) 873-4490 Hours:  9:00 a.m. to 2:00 p.m. Monday through Thursday FOR FORMS AND BENEFIT INFORMATION:  va.gov (VA forms)

Solving the Problem I met with the Veterans Officer Jay Lafferty to find out the needs of the veterans Research local schools, and businesses, healthcare facilities I worked with Judge Leman and his staff to obtain the necessary information for the residents of Grimes County One of the main concerns was that the website not only have plenty of information for the user but also to be user friendly

Who are the Clients? New Residents Long-Time Residents Veterans Business Owners Visitors/Family

Examples of Added Information to the Website Veterans Services New Residents Non-Emergency numbers Health Services Government Assistance Food Pantry Senior Services School Districts Local Transportation Strategic Plan

Grimes County Website http://www.co.grimes.tx.us/

The end result Easy access for residents to website More pertinent information for residents Increase of communication within the County Friendliness of website for residents and business owners The website gives a sense of ownership to the residents For me as an intern it helped me to learn the difficulties in accessing information for rural communities

My First Day at Grimes County Courthouse The Courthouse is in the middle of the road Walking out of the back door the view is down a hill