Teams and Communication Teams are a powerful collective element used to achieve a particular goal or business target. © Criddle, Hinton, Nizam

Teamwork Team Player People working together cooperatively in a group. People who behave within the requirements of group norms. © Criddle, Hinton, Nizam

Life Cycle of a Team Forming  Storming Norming Performing Adjourning © Criddle, Hinton, Nizam

Team Building Process of establishing and developing collaboration and trust between team members. Strategies: Interactive exercises Team assessments Group discussions. © Criddle, Hinton, Nizam

Team Building Elements Select participants Establish goals Balance skill sets Allocate roles Harmonise personality types Train to work together Support the team Make effective use of resources Communicate with leaders © Criddle, Hinton, Nizam

Skills for Effective Teams Listening Questioning Persuading Respecting Helping Sharing Participating © Criddle, Hinton, Nizam

Formal Groups Informal Groups Work groups established by organisation to complete specific tasks: Technical team Sales team. Informal Groups Groups formed around friends and common interests to meet a social need: Sporting group. © Criddle, Hinton, Nizam

Interdependent Teams Members get to know other team members socially and professionally. Develop trust in each other. Conquer challenges together. © Criddle, Hinton, Nizam

Independent Teams Benefit from intellectual, job-related training. Improve efficiency by identifying what is required in that team for everyone to enhance performance. © Criddle, Hinton, Nizam

Virtual Teams Members joined together electronically, with little in-person contact. Made possible with technology tools and Internet. Benefits: Ideas contributions. Work loads can be distributed. Build a competitive edge. © Criddle, Hinton, Nizam

Project Teams Used for defined period of time. Used for a specific purpose. Based on common function. Employees from different work areas. Benefits: Can track the project. Easy to create team focus. © Criddle, Hinton, Nizam

Cross Functional Teams Group working toward a common goal. Employees with different functional expertise. eg. people from finance, marketing. Function as self-directed teams: Respond to objectives. Consensus decision making. Lead by a manager/team leader. © Criddle, Hinton, Nizam