Nebraska’s Online Handicap Parking Permit System October 24, 2012 Betty Johnson Nebraska Department of Motor Vehicles

Where did we begin? Time elapse: 2-3 weeks

Where did we end? Time elapse: 2-3 days

System Easy to use (no training required) Minimal data entry Demo on how to use system is available to all users Top of each page includes link to document that outlines who is eligible for a handicapped parking permit

Benefits For the patient - eliminates cumbersome application procedure making the process easier and faster. After a trip/call to the doctor’s office the permit will simply arrive in the mail. For city clerks – eliminates process/cost that was provided at no cost to the patient

Benefits For Medical Professional - Eliminates the paper application and time spent completing by hand and photocopying Provides for a record keeping process that interfaces with electronic records system Eliminates the need for re-production of forms if lost or misplaced Eliminates mailing costs completed forms mailed to patient No enrollment process necessary

Collaboration Legislature – to write and pass legislation Portal partner – to design, develop, implement, & house data for online service (no cost to DMV) DHHS – use medical and DEA license databases for authentication purposes and mailing lists, publish notices in newsletter Nebraska Medical Association – to check concept, publish notices in newsletter

Goals/Enhancements From Oct 1 through Oct 19 - 14.5% processed online Goal – 80% + online Continue with mailings to medical professionals Continue to work with NMA and DHHS to advertise Create online duplicate permit process for permit holders (use of PIN assigned at time of permit issuance)

Questions?