voice project Our core purpose is improving organisations by giving people a voice We specialise in employee surveys, 360 surveys and customer surveys Our key points of difference are: Long-term client relationships Flexible solutions for different needs and budgets Grounded in ongoing scientific research We grew out of a research project at Macquarie University, and since 2002 we’ve given a voice to over 2 million people across more than 3,000 organisations

what’s been happening at Voice We’ve continued to enhance our own in house survey platform to cater to a wider variety of clients, helping to automate survey delivery and reporting Our surveys have a refreshed report design We’re responding to a slight trend towards shorter pulse surveys by researching a core set of questions and streamlining our free team survey Excellent Workplace recognition program for our highest performing clients suggested that it’s been well received and achieving these things. We’re now looking at moving to this look for our other offerings, so watch this space.

our change challenge awards Voice Project’s Change Challenge is designed to recognise and learn from positive change in organisations Open to whole organisations as well as individual departments and teams Complete a repeat engagement survey with Voice Project, at any time of the year

criteria Finalists for organisations, departments and teams were shortlisted based on positive changes in survey scores Finalists were invited to submit further information, including changes in KPIs and detailed descriptions of change programs 4 expert judges independently reviewed and scored submissions from the finalists to determine the winners Susan Henry Vanessa Fudge Cheri Ostroff Peter Langford Head of People & Culture Starlight Children’s Foundation Founder and Leadership Adviser Leading Well Professor & Chair in Management Director of the Centre for Workplace Excellence University of South Australia Director Voice Project

finalists There were 826 teams and organisations who were eligible for this award, so a big congratulations to our finalists: Large Category Mission Australia USQ Academic Division University of Sydney DVC (Registrar) Small/Medium Category Adssi HomeLiving Australia Community Support Workers and Linen Drivers Avid Group Spinal Cord Injuries Australia Marketing Team

2017 “change challenge” winners Voice Project is delighted to announce the winners of this year’s awards “Large” Category Mission Australia “Small/Medium” Category Adssi HomeLiving Australia Community Support Workers

presenters Today, we will hear from Mission Australia on their impressive change journey. Mark Newton, Executive of Group Shared Services Responsible for human resources, workplace health and safety, organisational capability, property and procurement. Mark has more than 30 years management and executive experience covering the public, private and not-for-profit sectors. He is passionate about using his expertise to bring about change for organisations and individuals. Today, we will hear from Mission Australia on their impressive ongoing change journey. Mission Australia is a community services organisation employing 2800 staff and with 3700 volunteers, in over 570 services across Australia. Their size and breadth makes this change all the more remarkable. We’ll hear from Catherine/Mark, and then you’ll have the opportunity to participate in a Q and A with them. I’d like to introduce Mark/Mark and Catherine… Mark Newton is the Executive of Group Shared Services at Mission Australia and is responsible for human resources, workplace health and safety, organisational capability, property and procurement. Mark has more than 30 years management and executive experience covering the public, private and not-for-profit sectors. He is passionate about using his expertise to bring about change for organisations and individuals. He will be sharing his experience at breakfasts in Brisbane and Melbourne. Catherine Yeomans is the Chief Executive Officer of Mission Australia. Since becoming CEO in 2014, Catherine has refocused the organisation on its core goal of reducing homelessness and strengthening communities. She was previously the Chief Operating Officer at Mission Australia and has held senior management roles in a broad spectrum of fields across the corporate sector.

PURPOSE DRIVEN and VALUES LED Our change journey…

People started sharing CHANGE AHEAD.

Our burning platform for change 2014

Our burning platform for change Our platform for change 2015

Continuing to build a Great Place to Work 2016

Our investment

Building a values driven performance culture

Building a values driven performance culture

Developing our leaders Being a leader means not being afraid to take responsibility for all aspects of leadership; Being consistent and a role model of our values and behaviours; Continually strengthening our leadership practice by taking it personally. A “servant-leader” focuses primarily on the growth and well-being of people and the communities to which they belong. Traditional leadership generally involves the accumulation and exercise of power by one at the “top of the pyramid,” The servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible.'

Building a great place to work How will you create a Great Place to Work? Behaviours that are aligned with the Mission Australia values on a day to day basis. Importance of effective communication. How to work more effectively as part of a team? How to deal with conflict in the workplace?

Survey trends

Continuing to build our culture Strong leadership Underpinned by key values and behaviours Focus on strategic goals and strategic direction Working collaboratively

Questions?

please provide feedback Please complete a very short evaluation form on your table In particular, we’d value feedback about your preferred length and format for these free events – Shorter or longer? Some other format – perhaps a workshop? We hold these free breakfasts twice a year, and they typically “sell out”. If you or your colleagues would like to be invited to future events, please write down your details on the mailing list sign up form on your table