Scrum and Lean Six Sigma

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Presentation transcript:

Scrum and Lean Six Sigma

Death By PowerPoint

Scrulegma? Six Sigma Lean Scrum

Extra Processing/rework NVA Defects Delay/ Waiting Distance/ transport Inventory Overpro-duction Extra Processing/rework Motion Non-utilized talent

What Drives Customers Crazy? Delay: Defects:

QFD

VOICE OF THE CUSTOMER!

I’ll Know It When I See It! I’m Not Sure I Don’t Know It’s Sort of Like… I’ll Know It When I See It! (How do you code to this requirement?)

Gemba (huh?)

Verbatim: What the customer said Why did they say it???

For more on QFD go to: http://www. qfdi. org Thank You For more on QFD go to: http://www.qfdi.org Thank You! Richard Perrin “the Project Ninja” http://www.project-ninja.com