Housing Selection Lessons Learned: Open vs. Application Process Adirondack Solutions Users Group 2017 Housing Selection Lessons Learned: Open vs. Application Process Led by Ashley Fletcher Tuesday 11:00 - 12:00PM

Overview Context: Siena Culture Open Housing Selection Application Based Housing Selection Tips, Tricks and Student Feedback General Set-Up: Room Selection/Roommate Selection

Siena Culture Around 1800 returning residential students for HSP Housing Priority: by class status Housing Types Doubles, suites, internal bathrooms, townhouses, singles Class year hall eligibility Gendered floors & single gendered groups Mixed groups & evolution of housing

Open Housing Selection Structure: All students assigned a priority number and a selection time/date at once. Once their time is live, they can select a room that they are eligible for. Pros: less set-up time & shorter overall process Cons: Student Anxiety, Unmatched Roommate Groups, Open Rooms Updates, & Night Support

Application Based Housing Selection Structure: All students assigned a priority number, match as roommate groups and then apply for housing. Once approved for a housing type, then given a selection date/time. Pros: Student Housing Type Guaranteed, Double Check Unmatched Groups, Less Night of Support Needed. Cons: Longer Process, Data Heavy Analysis, Increased Email Communication

Tips, Tricks and Student Feedback Verify status before assigning priority numbers Create a system for repurposing priority numbers for slow bunnies Give yourself time before your license is due & next step in the process starts License App & Meal Plans: be mindful of class/hall eligibility Utilize your Student Senate, RHA and other leaders Communication to Students: Short, Direct & Visual

JPEGS can be easily sent to target population in THD Helpful Hints: JPEGS can be easily sent to target population in THD Screen shots are helpful for those new to the process Canva Great resource for social media outreach Sizing exact Create a logo or theme to brand you ads

Tips, Tricks and Student Feedback Housing Selection Videos: Great Student Response Information Sessions: encourage students to bring laptops Wait until priority numbers are assigned (avoids endless hypotheticals) If Housing Application: communication to accepted vs denied Allow Students to delete/revisit their application If Open Selection: provide updates on availability Spacing between priority: > 60 secs Advanced Roommate Search: Direct Matches Only

Tips, Tricks and Student Feedback Store what you can in THDSS: floor plans and helpful links Provide demographic info in the description in THDSS (i.e. who is participating, how many people/groups) ADA Rooms: Communicate in advance Floor Roster Feature: be aware of pros/cons No Selection? Create a game plan for follow-up Waitlist Options

Set-Up Time

Contact Information Thank you for participating! Should you have any questions regarding this presentation, please use the contact information below: Ashley Fletcher afletcher@siena.edu 518-783-2374