Using Strategic Alignment to Change Complex Organizations David W. Jamieson, Ph.D. Ann-Marie C. Regan, MSOD CBODN 2010 Annual Conference “Leading Transformation in Complex Times” April 30, 2010 1

ALIGNMENT INTERDEPENDENT COMPONENTS WORK TOGETHER ARE MUTUALLY REINFORCING; SYNERGISTIC WORK WITH CONSISTENCY HAVE INTENTIONAL, JOINT FOCUS ARE LEVERAGED FOR MUTUAL SUPPORT ORGANIZATION ELEMENTS OPERATE IN SYNC ORGANIZATIONS/PEOPLE COORDINATE GOALS AND WORK 2

Alignment As PLANNING Driver As ORGANIZING Driver As CHANGE Driver Getting people on same page As ORGANIZING Driver Getting organization elements operating in sync As CHANGE Driver Identifying where change is needed fro effectiveness 3

Four Critical Levels of Alignment Related Organizations with Each Other Organization Mission with Environment Organization Strategy with Organization Design People with Strategy, Vision & Values 4

Suppose We Took OD Seriously Strategic Organization Alignment ENVIRONMENT MISSION STRATEGY What the organization intends to do LEADERSHIP STRUCTURE CULTURE SYSTEMS The Values in Operation How work, technology & people are put together: Ongoing operating policies, processes and procedures VISION BEHAVIOR What people do that produces results © David W. Jamieson, 2009 Jamieson Consulting Group, Inc. 5

Traditional 6

Matrix Dual Reporting Relationship 7

LAS Case 1. Organization (Mission) with Environment Discuss LSA’s mission and the new environment. Where do you see the mission and the environment: aligned, misaligned? Think about how you would assist LSA to bring about positive change and alignment. What initial actions do you recommend? 2. Organization Strategy with Organization Design Discuss LSA’s strategy and its current organization design. Where do you see the strategy and the organization design: aligned, misaligned? 3. People with Strategy, Vision & Values Discuss LSA’s People (staff) with its Strategy, Vision and Values. Where do you see the People (staff) and Strategy, Vision and Values aligned, misaligned? 8

Thank you David W. Jamieson, Ph.D. Ann-Marie C. Regan, MSOD jamieson@american.edu 310-397-8502 Ann-Marie C. Regan, MSOD aregan2@verizon.net 240-723-5254 9