PROMOTING EDUCATIONAL ORGANISATION THROUGH PEOPLE

OVERALL AIM To reinforce top and middle managers competencies of higher education institutions by developing a human resource management and staff development strategy

Training HR managers & staff HR processes audit Mapping competencies Training HR managers & staff Strategic plan of HR HR resources centers HR publication 2016/17 2016/17

HR processes audit To carry out a HR processes and procedures audit in order to find out the strengths, weaknesses, opportunities and threats this domain is currently facing

HR processes audit 2014 2016: new round of audits Ilia State University Kutaisi University S. Toraighyrov Pavlodar State University Karaganda State Medical University T. Ryskulov Kazakh Economic University Kazakh Academy of Transport and Communications Armenian State University of Economics American University of Armenia Russian-Armenian Slavonic University 2016: new round of audits

Mapping competencies To carry out training needs detection throughout a map of competencies on HR in HEIs. .

TECHNICAL COMPETENCIES BEHAVIORAL COMPETENCIES Mapping competencies COMPETENCIES TECHNICAL COMPETENCIES Strategic planning, organizational change and quality Administration and Public management Management of human, financial and property resources Information systems and technologies Management by objectives and performance evaluation Ethics, gender equality, inclusion and environmental policies Labour legislation Public information and communication English BEHAVIORAL COMPETENCIES Goal Oriented Planning and Organization Leadership and people Management Resource Optimization Strategic Vision Decision Develop and Motivate Others Innovation and Change Oriented Communication Interpersonal Relationship Negotiation and Persuasion Tolerance to Pressure and Adversity Team Work and Cooperation Safety Oriented

Main concerns in HR management Transparent, adequate, competitive recruitment/selection/allocation system Professional development for academic and administrative/technical staff Attraction of external (including international) top talents Internationalization of academic and administrative/technical staff (english language) Development of performance internal evaluation system including processes/competences Assessment and indicators for activities control Effective communication systems Strategic planning for future HR needs Transparent system for career progression Incentives system to enhance staff motivation/morale (including competitive compensation/benefits/social policy) contributing to a stable team

Training Human Resources managers and staff To carry out a training for trainers (experts in the field of HR in the partner countries) which will further train the HR academic and staff people at each partner university. To carry out training seminars on HR most relevant processes in order to improve the competencies of top and middle managers

Training HR trainers by European partners PORTUGAL October 2014 IST-Lisbon SPAIN November 2014 UPC-Barcelona STOCKHOLM June 2016 KTH-Stockholm

Training HR managers and staff by partner countries Human Resource Management – General Principles. Recruitment and Welcome Processes Performance Evaluation Methods Employee Motivation and Training & Development Team Work and Communication Negotiation and Persuasion Leadership and People Management Time and Stress Management Information Systems and Technologies - Intranet for People Management Organizational Structure and Change Management Strategic Planning Process

Strategic plan for the development of HR To develop and implement a strategic plan for the development of HR in each partner university taking into consideration their specific results of the audit analysis.

Strategic plan for the development of HR Sessions to bring in common some concepts, terminology and a methodology To work the Strategic Planning with the Planning Commission, To review the objectives of each strategic axis is defined To create the balance scorecards Strategic Planning Approval and communication Main strategic lines identified: Working conditions Career development & promotion Recruitment Effective performance evaluation IT platform for HR Communication HR Culture

HR resources centers A physical resources centre at each partner university: the aim of this resources center is to offer HR trainers or managers a place to address themselves to follow the online training in case their professional internet accessibility is limited or a place to improve their knowlege in the field. It will also include a a timing for face-to-face monitoring and tutoring for those participants who require

Handbook of HR materials Several publications to be prepared: Auditing Human Resources processes Training materials Strategic planning of Human Resources in Higher Education Institutions

ELEARNING CENTER

PEOPLE Alicia Berlanga UNESCO Chair of Higher Education Management Technical University of Catalonia Barcelona-Spain alicia.berlanga@upc.edu