RMS Overview PRI Registrar

RMS Overview PRI Registrar utilizes an online audit management system, called RMS (Registrar Management System). All ISO 9001 / ISO 14001 audits will be managed directly through RMS. All Aerospace audits are scheduled in RMS, but performed through the OASIS database.

Auditor Dashboard Navigation

Auditor Profile

Auditor Calendar

Auditor Calendar The Sales and Scheduling department will use the calendar in RMS as a primary tool in making audit assignments. Please keep your calendar up to date to assist in the scheduling of audits.

Audit Program Search

Audit Program Search

Master Audit Program The Master Audit Program page provides information for the organization as a whole. If the organization has more than one site, all sites will be listed on this page, with links the sites’ individual Site Audit Program pages.

Master Audit Program

Site Audit Program The Site Audit Program page provides information specific to each site within the overall organization. The audit program plan for each site is located on this page. Links for each audit in the 3-year cycle are available on this page.

Site Audit Program

Audit Program Per the requirements of ANAB, an audit program must be completed for certified organizations, detailing the plan for assessing the organization’s processes. Aerospace clients’ audit programs will be documented on the RF-117 (Audit Program Detail Form), but all non-Aerospace programs need to be documented in RMS.

Audit Search

Audit Search

Auditor Dashboard Tasks Whenever an action is required in RMS, a task is created and placed on the dashboard of the individual(s) responsible for the action. Clicking on the task will take you to the page in RMS where the action can be completed. Some tasks are merely reminders of actions that must be taken outside of RMS. These can be dismissed when complete. All tasks are assigned deadlines; please be mindful of meeting these deadlines.

Auditor Dashboard Tasks

Auditor Confirmation After the Scheduler assigns an auditor to an audit with audit dates, the auditor will receive a task to accept or decline the audit. Please be timely in responding to this task; the process for preparing for the audit is not begun until the audit is accepted. Contact Scheduling (dcoyne@p-r-i.org) if the audit dates need to be modified. If you need to decline for any reason (e.g., scheduling conflict, or conflict of interest), add a note briefly describing your reason for declining.

Auditor Confirmation

AEROSPACE

Aerospace For Aerospace audits, while the audit itself will be conducted using OASIS, the process to this point will be the same for all standard programs. Prior to audit planning, the auditor shall collect the PRI-specific audit documentation from the Plan tab of the audit in RMS. This documentation will be uploaded into OASIS when completed.

Aerospace

ISO 9001 / ISO 14001 / OHSAS 18001

ISO: Audit Planning RMS contains functionality to complete the audit plan in the Plan tab of the audit. However, due to a variety of factors, auditors need to complete the audit plan on the RF-12 form, available in the Help tab of RMS. Once the plan is completed and sent to the client, click on the “Submit” button on the Plan tab in order to move the audit status forward and generate the audit documents.

ISO: Audit Planning The Plan tab is the first place in which the auditor has the opportunity to enter the client processes. You may enter the processes at this point if you know them. You will have the opportunity to enter the processes later, if necessary.

ISO: Audit Planning

ISO: Overview Tab All audit documentation can be accessed via the Overview tab; click on the “Download Template” link next to each document title to download pre-populated reports. When complete, upload each document into its designated slot. If no slot is available for a document, upload it into the “Other Documents” section. Remember that audit documentation is due 5 days after the end of the audit.

ISO: Overview Tab

ISO: Processes All client processes must be entered into RMS. These processes drive the NCRs in RMS. Process names must match those used in the RF-129/a (QMS/EMS Matrix), the audit plan, and the Process Effectiveness Assessment tables of the audit report. Once entered into RMS, these processes will carry over to future audits and do not need to be re-entered, except to update based on changes to the client’s processes.

ISO: Processes

ISO: Processes

ISO: NCRs Nonconformances are entered directly into RMS by the auditor; this should be done, if possible, prior to the closing meeting. Remember that audit time must not be used for the entering of NCRs, and that non-audit time must be used for this. If RMS is unavailable to enter the NCRs prior to the closing meeting, the NCRs must be left with the client in some form.

ISO: NCRs

ISO: NCRs

ISO: NCR Response Clients will respond to nonconformances through RMS. The lead auditor will receive notifications from RMS when NCR statuses change. The auditor may edit the content of the NCR at any time, if necessary.

ISO: NCR Response

ISO: NCR Response

ISO: NCR Response

ISO: NCR Response Correction When reviewing a client’s correction response, there are three possible actions: Reject: The client’s response is unacceptable, and needs to be redone. Reject for evidence: The client’s plan is acceptable, but they still need to provide objective evidence of completion. Close: The client’s plan is acceptable, and evidence of completion has been provided.

ISO: NCR Response Correction

ISO: NCR Response Root Cause When reviewing a client’s root cause, there are two possible actions: Reject: The client’s root cause is not acceptable and needs to be redone. Close: The client’s root cause is acceptable.

ISO: NCR Response Root Cause

ISO: NCR Response Corrective Action When reviewing a client’s corrective action, there are four possible actions: Reject: The client’s response is not acceptable and needs to be redone. Reject for Evidence: The client’s plan is acceptable, but objective evidence of effectiveness needs to be submitted. Only use this option if you intend to close the NCR at the current audit. The NCR will remain open until evidence is submitted. Accept: The client’s plan is acceptable, but you do not intend to verify effectiveness at the current audit. The NCR will be locked until the next audit after selecting this option. Close: The auditor has verified the effectiveness of the client’s response.

ISO: NCR Response Corrective Action

ISO: NCR Response Verification and Closure

ISO: AUDIT REPORT

ISO: Audit Report

ISO: Audit Report

ISO: Audit Report

ISO: Audit Report

ISO: Audit Report

EXPENSE REPORTS (all standards)

Be sure to separate out your expenses by category. Expense Report The expense report will become available the day after the end of the audit. Be sure to separate out your expenses by category. If you choose to use PRI’s AMEX travel service to book your airfare, be careful to indicate that the fare was paid by PRI.

Expense Report

Expense report

Contact Us If you have any questions about the functionality of RMS, or need to report any problems, please contact Danyel Coyne (dcoyne@p-r-i.org) or Louise Stefanakis (lstefanakis@p-r-i.org). You can also call our Support line at 724-772-8679.