Michael Clark Advocate
Independent Advocacy for Adult Victims of Crime and Antisocial Behaviour
What is AVoice? Independent advocacy for vulnerable adults affected by crime and antisocial behaviour in the following areas only: Bristol Bath and North East Somerset South Gloucestershire Somerset North Somerset A partnership between: TCF - The Care Forum (lead agency) SEAP - Support, Empower, Advocate, Promote SARI - Stand Against Racism & Inequality
Client groups AVoice advocates for anyone over 18 years with: Mental health issues Learning difficulties Physical difficulties Problems associated with old age Problems associated with social exclusion or isolation AVoice also advocates for anyone over 18 years affected by issues relating to culture and identity, in particular: Race Gender identity Sexual orientation Religion and belief
What is advocacy? Advocacy can: Research options to support informed choices • Help people have their voice heard • Secure their rights • Represent their interests • Obtain services Core Values: • Independence • Free from conflict of interests • Consent and confidentiality - subject to statutory exceptions
What do we do? Provide practical assistance to vulnerable adult victims of crime who have additional needs Provide face to face and over-the-phone advocacy for the short and long term (depending on the victim’s needs and the circumstances of the case) Offer victims information about the different options available to them and support victims' decision-making Signpost to relevant agencies using the Well Aware database Provide information about the criminal justice process to help victims navigate within it (in a way that is easy for them to understand) Use a multi-agency approach to assist victims with high-level needs
We will not ... Tell the victim what to do Act or share information without the victims permission (unless they are lacking in capacity)
All hate crime cases can be referred to SARI
Referral Process Referral E-mail / Telephone Well Aware (Triage) Case allocation to Advocates Phone call to client (within 3 to 5 working days) Scoping/Assessment/Signposting
Contact Details AVoice The Care Forum Vassal Centre Gill Avenue Fishponds Bristol BS16 2QQ Freephone number: 0800 254 0777 E-mail: avoice@thecareforum.org.uk Web: www.thecareforum.org/avoice