High-risk traffic control IN British Columbia Program Updates High-risk traffic control IN British Columbia Sarina Hanschke, Traffic Control Program Quality Assurance BC Construction Safety Alliance

Traffic Control Personnel Responsibilities Challenges Safe Passage of all Adhere to fundamental principles of traffic control Application of standards in site-specific environment High cognitive demand High turnover Experience Sub-contracted service Supervision of new workers

2013 Independent Survey: Quality of instruction Length of practical Improve recertification Graduated system 1 QA representative The purpose of the research project was to gain a comprehensive understanding of the current state of TCP training and to provide BCCSA with recommendations for improvements to the overall program with emphasis on instruction and instructor training, participant learning materials, certification/re-certification, administration and regulatory compliance. This review marks ten years since the launch of the TCP training program and sets the stage for the future success of the program by identifying its strengths, weaknesses, opportunities and challenges. This report includes several recommendations intended to assist BCCSA in its planning and priorities.

Consistency of application Situational awareness Roles and responsibilities Understanding of hazards and controls Communication and engagement

Updated and Revised Course Flow: 2003 – 2015 : 2016 :

Delivery Methods: Variety of instructional techniques Flipcharts Discussion Brainstorming Role Play Simulation - Tabletop Temporary support to reach comprehension & skills acquisition Builds on prior experience to bridge learning gaps Redesign – half/half Story Telling – build and reinforce concepts

9 Exam

The support and guidance by the expert is gradually removed as the learner becomes more proficient At this stage when course completes

Improved Length of Practical:

Updated and Revised Participant Manual 2002 - 2015: 2016 :

Updated and Revised PowerPoint 2016 : 2003 - 2015: Speaking Notes

Updated and Revised Instructor Guide 2003 – 2015 : 2016 :

Improved exam format: 2003 - 2015:

The support and guidance provided to learners facilitates internalization of the knowledge to complete the task

TCP Hip Guide Stretches Pre-job meeting checklist Workers’ rights responsibilities Plan requirements Procedures Radio Protocol Emergency numbers Incident reporting

Improved Instructional Quality Held Instructor Workshops 2015 3 days online reapplication updated qualifications 34 current instructors feedback on presentation skills ISW certification open dialogue

Updated Quality Assurance Process Terms of Participation co – teach/ auditing coaching and mentoring communication administration consistency Coaching and mentoring vs being punitive and

For More information: www.bccsa.ca EMAIL: SHANSCHKE@BCCSA.CA For More information: www.bccsa.ca Standardized Traffic Control Training Safety is a two-way street. In road construction zones, employers need a sound traffic control plan and drivers need to proceed cautiously and obey directions. The BCCSA is the WorkSafeBC approved certifier of all high-risk traffic control persons in BC.  The BCCSA’s comprehensive, two-day standardized course for Traffic Control Persons (TCPs) consists of classroom and practical training and is the only program of its kind accepted by WorkSafeBC under Section 18 of the Occupational Health and Safety Regulation for high-risk traffic control. This two-day training session has been designed to qualify those who work as high-risk TCPs throughout the province of BC. Upon successful completion, TCPs are provided with a three year record of completion.