Management Styles Managers – what do they do? Think about what the manager of The All Blacks does ... Plan Solve problems Make decisions Co-ordinate staff – managers are responsible for them!

Mintzberg ... Roles of Managers

Management Styles The most important resource a business has is ... IT’S WORKERS ... A business cannot do well or survive without it’s workers being happy and working hard

Management Styles So, we know what a manager is supposed to do, but how do they influence a workers behaviour? Motivating them Keeping their spirits up (morale) ... Commitment Loyalty Look after their welfare Health and Safety in work

AUTOCRATIC style of leadership Power and Authority No discussion with workers Dictating what is to be done Task Centred Less concern for the welfare of the workers Advantages?  Leader feels in control Workers know what to do Decisions are fast Disadvantages?  Frustrated workers Too much dependence on the leader Fear = poor performance No contributions/suggestions from workers

DEMOCRATIC style of leadership Workers have some say in decisions (discussions) Delegation of power and authority to workers Employee Centred Advantages?  Loyal and committed workers More support for manager Development of workers skills More motivated staff Disadvantages?  Slow decision making Manager might feel “obliged” to listen Lack of workers knowledge to make decisions Conflict between workers

LAISSEZ-FAIRE style of leadership No interference from the manager Manager supports, workers make the decisions Through team meetings Through team leaders Advantages?  Loyalty and commitment Workers have responsibility and flexibility Workers can use skills to the full Disadvantages?  No direction from management Poor coordination between workers Conflict of ideas