Upgrading your HCM What to consider before you upgrade your HCM platform

Agenda  What is an HCM platform?  Why do employers upgrade?  Key factors to consider

Human Capital Management (HCM) An HCM platform helps employers manage  Payroll  HR/benefits  Time and attendance And more…

Why upgrade HCM providers require employers to upgrade for many reasons:  Technology updates  Outdated processes  Platform switches  Accessibility

Before you upgrade, consider this…

Ease of use Is your current platform easy to use? Does it:  Automate the processes you need  Offer single sign-on capability  Provide cloud access Your HCM should make your life easier, not create more work.

Transparent pricing Are the costs clear on:  Implementation  Add-ons  Customer service assistance Ensure the costs you’re quoted equate to the services provided and potential services you may need.

Customer service Does your provider offer:  Reasonable wait times  Dedicated representatives who know your business  The answers you need when you need them  Accountability Customer service can make or break a relationship with your HCM provider. Don’t settle for poor service.

Value-added services HR compliance can be tricky. Can your provider offer:  Custom HR solutions  On-call HR support  Outsourced HR functions  Benefits and health care guidance Find a partner that can do more than just offer a platform.

Return on investment What does the upgrade do for you?  Efficiency  Time savings  Cost savings You’re the one paying for the product. Ensure the upgrade is truly an improvement for you.

Components comparison Does the upgrade improve or offer better components?  Custom reporting  Improved usability  Benefits and retirement integration Ask for a live demo of the upgraded system and all the components before committing.

Do you receive at least 3 wins? Ask yourself if your upgrade offers at least 3 value-added improvements. Ask questions, get answers.

Interested in switching your HCM platform? HKP can help. Call Visit