International Journal of Business and Society Vol.12 No.1, 2011, 31-52

Slides:



Advertisements
Similar presentations
Quality Management Strategic Quality Planning Organizing for TQM
Advertisements

1 Vol. 01. p Vol. 01. p Vol. 01. p.20.
1 Vol. 03. p Vol. 03. p Vol. 03. p.21.
1 Vol. 02. p Vol. 02. p Vol. 02. p.19.
1 Vol. 03. p Vol. 03. p Vol. 03. p.16.
1 Vol. 02. p Vol. 02. p Vol. 02. p.30.
1 Vol. 03. p Vol. 03. p Vol. 03. p.35.
1 Vol. 02. p Vol. 02. p Vol. 02. p.10.
1 Vol. 01. p Vol. 01. p Vol. 01. p.14.
Slide 4.1 Chapter 4 Managing for Quality and High Performance.
CSR in Japan Anastasya Loseva Anna Kichigina Anna Kuzminykh Maria Teplykh Tatyana Mikhailova.
1 Copyright © Texas Education Agency, All rights reserved.
C H A P T E R 2 Stakeholder Relationships, Social Responsibility, and Corporate Governance.
Learning Objectives To learn the methods that a firm might employ to successfully achieve each of the four building blocks of competitive advantage.
Copyright 2006 John Wiley & Sons, Inc. Beni Asllani University of Tennessee at Chattanooga Operations Management - 5 th Edition Chapter 3 Roberta Russell.
1 SM1.21 Managerial Economics Welcome to session 2 Optimization Techniques and New Management Tools.
The Effect of Customer Relationship Management Systems on Firm Performance.
TQM FRAMEWORK. Gurus Shewhart Deming Juran Figenbaum Ishikawa Crosby Taguchi.
Linking Business Strategy to Management Accounting: A Study in Malaysian Service Organizations.
Integrated Relationship Marketing Strategies in the Millennium.
MGT 360 Week 3 Learning Team Current Business Practices Audit To purchase this material click on below link
EDU 675 Week 6 Journal Leadership Through Professional Learning Communities Check this A+ tutorial guideline at
International Journal
Strategic Information Systems & Business Reengineering
Part one: Service Quality in the eyes of the customer
OVERVIEW OF QUALITY MANAGEMENT
Prepared by : Chua Wei Ying
9 Management of Quality.
Conflict of Interest Disclosure
Conflict of Interest Disclosure
© The Author(s) Published by Science and Education Publishing.
Corporate Social Responsibility
Customer Orientation in Public Relations and Corporate Communication Industry in Malaysia: An Empirical Study Sufyan Rashid Department of Communication,

Business Communication Dr. Aravind Banakar –
Business Communication
Business Communication
Sap Consultancy
Sap Consultancy
COMMUNICATION.
Name of Small Business location
Public Relations A broad set of communication activities used to create and maintain favorable relationships between an organization and various public.
The fundamental concepts of Business excellence...
FY 20## Strategy Map Our Mission is to… Product/Service Attributes
فرایند تسهیلگری در مددکاری جامعه ای
FUNCTIONS OF MARKETING MANAGER
IMPORTANCE OF POSITIVE CUSTOMER RELATIONS
Everything DiSC Workplace.
Do Now Henry Ford once said, "You can have any color of car you want—as long as it is black” In your opinion where did Henry Ford go wrong when he said.
Chapter 6 Organizational Strategy
Transformational Change Management> Sustainability
The Power of Employee Engagement
Review of Quiz 1 ISQS4385.
Corporate Social Responsibility
Conflict of Interest Disclosure
2. THE EXTERNAL ENVIRONMENT: OPPORTUNITIES, THREATHS, INDUSTRY COMPETITION, AND COMPETITOR ANALYSIS KELOMPOK V 1.MUSLIHIN 2.AGUS SUTIYONO 3.DANDY 4.ERSA.
TQM Implementation Issues
Kinds of Managers Levels of management
Conflict of Interest Disclosure
The Best Contact Center Indonesia 2019
DIRECTING Dikompilasi oleh: Ratna Dwi Wulandari. FILOSOFI ► Merupakan sustu proses PEMBIMBINGAN dan PENGGERAKAN ► Bukan sekedar menunjukkan SALAH atau.
Marketing The activity, set of institutions and processes for creating, communicating, delivering, and exchanging offerings that have value for customers,
The Balance scorecard Measures that drive performance
BETONLINEBETONLINE A·+A·+
Delivering on Vision and Mission
What does this image make you think of?
Behavioral strategies
© The Author(s) Published by Science and Education Publishing.
Triple Bottom Line Template
Chapter 6 Organizational Strategy
Presentation transcript:

International Journal of Business and Society Vol.12 No.1, 2011, 31-52 TOTAL QUALITY MANAGEMENT (TQM) AND SUSTAINABLE COMPANY PERFORMANCES : EXAMINING THE RELATIONSHIP IN MALAYSIAN FIRMS PENULIS : FAZLI IDRIS UNIVERSITI KEBANGSAAN MALAYSIA International Journal of Business and Society Vol.12 No.1, 2011, 31-52

KELOMPOK 8 NAMA ANGGOTA : Luh Putu Anjariyanti (5.15.1. 0943) Ni Made Dwi Kardani (5.15.1.0971) I Putu Eka Juliartha (5.15.1. 0973) Ni Putu Novyanti Utami (5.15.1.0992) A.A. Mas Pramitasari (5.15.1.0995) Ida Bagus Putu Rahitha (5.15.1.0998) Sugeng Sudarso (5.15.1. 1006)

TOTAL QUALITY MANAGEMENT LEADERSHIP STRATEGY & OBJECTIVES PRODUCTIVITY FOCUS BEST PRACTICES TQM COMMUNITY FOCUS CUSTOMER FOCUS EMPLOYEE FOCUS

RESULTS OF FACTOR ANALYSIS FOR TQM DIMENSIONS

RESULTS OF REGRESION ANALYSIS OF TQM DIMENSIONS AND COMPANY PERFORMANCE

FURTHER ANALYSIS

FUTURE RESEARCH PENERAPAN TOTAL QUALITY MANAGEMENT PADA PERUSAHAAN YANG TERDAFTAR PADA DATA KLSE