Facebook for credit unions

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Presentation transcript:

Facebook for credit unions

Who uses facebook? Teenagers

Who uses facebook? Teenagers Young Adults

Who uses facebook? Teenagers Young Adults Older People

Who uses facebook? Teenagers Young Adults Older People Men and Women 47:53

Who uses facebook? Teenagers Young Adults Older People Men and Women 47:53 Businesses –From small and local to global giants

Who uses facebook? Teenagers Young Adults Older People Men and Women 47:53 Businesses –From small and local to global giants Media Organisations -TV shows, Radio stations and newspapers

Who uses facebook? Teenagers Young Adults Older People Men and Women 47:53 Businesses –From small and local to global giants Media Organisations -TV shows, Radio stations and newspapers Government Agencies

Who uses facebook? Teenagers Young Adults Older People Men and Women 47:53 Businesses –From small and local to global giants Media Organisations -TV shows, Radio stations and newspapers Government Agencies Clubs and Societies

Who uses Credit Unions?

Who uses Credit Unions? Teenagers Young Adults Older People Men and Women 47:53 Businesses –From small and local to global giants Media Organisations -TV shows, Radio stations and newspapers Government Agencies Clubs and Societies

Bank vs Credit Union

Organic (free) vs Paid (ads) Only costs time and effort Does not reach everyone Good for keeping a strong presence on social media. Excellent for brand building Community focus Real time marketing/reaction Requires spend Targetted reach Campaign mentality –better for product posts Also excellent for brand Community focus (customer personae)

Who is your community?

What ELSE do you know about him? What is his day like? What makes him laugh? What does he eat/drink? What does he need? What does he want? What problems can you solve?

“You sell more Rolls Royce at a boat show than a car show.” In the midst of competitors In the midst of ideal customers

Custom Audiences Using data you have

Facebook Checklist Strategic Objectives Quality content Network & build community Understand the customer/member Timing and Consistency Monitor engagement Budget carefully in testing stages Measurement is key to ROI

Thanks for listening! BreffniDigital.com

For more info, training or consultancy: EMAIL: michelle@breffnidigital.com PHONE: 0494371513/ 0857415889 VISIT: breffnidigital.com FACEBOOK: facebook.com/breffnidigital.com TWITTER: twitter.com/breffnidigital