Institutional Research and Planning Student Satisfaction Survey Spring 2016 Undergraduate and Graduate Students Institutional Research and Planning

Undergraduate Student Sample (n = 736) 20% response rate

If you could start over again, would you go to NJIT If you could start over again, would you go to NJIT? Undergraduate Students Comparison

Undergraduate Student Satisfaction 2016 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Undergraduate Student Satisfaction 2016 Importance and Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Undergraduate Student Satisfaction Comparison with 2015 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Factors with Increases/Decreases in Undergraduate Student Satisfaction Personal security and safety on campus.(+17%) Quality of academic advisement. (+7%) Availability of academic advisement. (+6%)

Key Factors* in Overall Satisfaction Spring 2016 Undergraduate quality of academic program satisfaction with NJIT Quality of campus life Overall satisfaction with food services .323 .367 .410 Overall quality of instruction .395 Relevance of coursework to career development . 407 General condition of building and grounds .202 .226 Personal security and safety on campus *Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction.

Undergraduate Student Satisfaction Academics

Undergraduate Student Satisfaction Campus Life

Undergraduate Student Satisfaction Computers/Technology

Undergraduate Student Satisfaction Public Safety/Buildings & Grounds

Undergraduate Student Satisfaction Student Services

Undergraduate Satisfaction Five Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Undergraduate Satisfaction Five Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Overall Undergraduate Satisfaction with NJIT 5 Year Comparison Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Overall Undergraduate Satisfaction by School Academics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Graduate Student Sample (n = 1121) 27% response rate

If you could start over again, would you go to NJIT If you could start over again, would you go to NJIT? Graduate Students Comparison

Graduate Student Satisfaction 2016 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Graduate Student Satisfaction Importance and Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Graduate Student Satisfaction Comparison with 2015 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Factors with Increases/Decreases in Graduate Student Satisfaction Personal security and safety on campus.(+27%) Availability of cultural and social events.(+13%) Quality of campus life.(+13%) General condition of buildings and grounds (+11%)

Key Factors* in Graduate Student Overall Satisfaction 2016 Quality of own academic program Overall satisfaction with NJIT Quality of campus life Opportunities to be involved in student organizations .320 .460 .289 Overall quality of instruction .484 Relevance of coursework to career development . 308 Overall satisfaction with food services .254 .270 General condition of building and grounds *Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction.

Graduate Student Satisfaction Five Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Graduate Student Satisfaction Five Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Overall Graduate Satisfaction by School Academics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Overall Undergraduate Satisfaction Appendix 1 Overall Undergraduate Satisfaction by School

Appendix 1 Overall Undergraduate Satisfaction by School CoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 1 Overall Undergraduate Satisfaction by School CCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 1 Overall Undergraduate Satisfaction by School NCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 1 Overall Undergraduate Satisfaction by School CSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 1 Overall Undergraduate Satisfaction by School SOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Overall Graduate Satisfaction Appendix 2 Overall Graduate Satisfaction by School

Appendix 2 Overall Graduate Satisfaction by School CoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 2 Overall Graduate Satisfaction by School CCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 2 Overall Graduate Satisfaction by School NCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 2 Overall Graduate Satisfaction by School CSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Appendix 2 Overall Graduate Satisfaction by School SOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied