Service Delivery Subgroup HR IT Strategic Plan Service Delivery Subgroup November 16, 2017 Author: Isabelle Modiano

University-wide HR Systems PeopleSoft HR Oracle/PeopleSoft Harvard Careers IBM/Kenexa Harvard Training Portal SABA ImageNow Lexmark Implemented 2002 57,000 active employees 18,500 benefits eligible EEs 38,000 W2s 2,500 administrative users Approx. 4,100 logins/day Implemented 2010 For Staff and Clerical jobs 110,000 job applications 2,500 open positions 650 administrative users Implemented 2016 For all faculty, students, staff, and affiliates 700+ courses (70% on-line) 16,500 logins per month 35,200 unique users 57,000 course completions 43% of users are students 65% of all staff have completed at least one course Implemented 2004 Three schools/ units (HHR, HKS, FAS) 3.2 million pages 100 users Upgraded to version 9.2 in April 2017 Adopted Fluid Navigation Moved to the Cloud (AWS) Will apply several “PUMs” in May 2018 (= mini-upgrade) Launched Mobile Apply in March 2017 Working toward Mobile Recruiting (Dec 2018) Title IX courses delivery with integration with the student information system API integration with Access Card Lab Safety training Research compliance training Local training admins Will move to the Cloud soon HR Staff Recruiting Enterprise Learning Document Scanning Benefits Pension Performance Management Payroll Absence Management Time and Labor Commitment Accounting HR Applications NEW! Service Offerings Various sources, counts as of 2015 or 2016; * = for calendar year 2015

Key Partners and Stakeholders HHR Key contacts Marilyn Hausammann, VP HR Rita Moore, Director Total Rewards Melissa Brown, Director Center for Workplace Development Michelle Gordon-Seemore, Director Recruiting Services Ana Bard, Associate Director for HR Analytics & Reporting FAD Key contacts Maureen Forrester, University Controller Michael Quesada, Associate Director of Tax Reporting and Payroll Andrea Sexton, Director of Financial Policy and Compliance Schools Key Contacts HR Deans HR Directors

HR Systems Governance Ongoing Governance (also oversees project prioritization and progress) HR Executive Committee [HR Deans and Directors] (all schools) HRMS Steering Committee (FAS, HMS, HKS, FAD, HHR) Recruitment Advisory Council [Aspire Steering Committee] (all schools) User Groups PeopleSoft and HR IT projects Aspire (Staff Recruitment) Benefits Business Owners (BPO) Payroll Business Owners (PPO) HR Users Focus Group ASPIRE super user group Faculty Data Focus Group ePerformance Focus Group Payroll Users Focus Group Time and Absence User group (future) HRMS User Group Each group or committee is staffed and led by the service offering owner and/or a business partner

Top 5 HR Initiatives for FY18 and FY19, university-wide Design new job frameworks for additional functions Implement a new business and financial model for better management of the contingent workforce Improve diversity and affirmative action results Streamline the performance management process Collaborate with Finance to more effectively manage positions

DRAFT! Currently being reviewed and updated…