Age-diverse Workforce Management for HR Managers “Empowering managers to encourage age-diversity in the workplace”

Overall aim Main outputs HR4AD consortium To develop and make available updated CVET training resources to support the European HR managers to deal with the ageing workforce and VET providers to build and deliver courses that address the modern challenges of the ageing workforce. 4 Intellectual Outputs Online Training & VET Materials Online Training Game 5 Demonstration Workshops HR4AD consortium 1. BAPM - Sofia, Bulgaria 2. EXELIA - Athens, Greece 3. PRIZMA - Maribor, Slovenia 4. GIP-FCIP - Caen, France 5. KERIGMA - Barcelos, Portugal

Online survey: respondents from 5 EU countries (BG, EL, FR, PT, SL) Definition of Learning Outcomes Development of Learning Units & Specifications Tasks implemented Nov2016 - Feb2017 Jun2017 - Sept2017 Mar2017 - May2017

Learning Units Learning Unit 1: Age Dynamics in the Workplace Learning Unit 2: Multigenerational Teamwork Learning Unit 3: Intergenerational Learning Learning Unit 4: Crisis Management & Implement Risk Management related to the Challenges of the Age-Diverse Workforce Learning Unit 5: Concerns of Workers in a Diverse-Working Environment

Age-Diverse Workforce Management for HR Managers Course title Age-Diverse Workforce Management for HR Managers HR managers, after attending this course will be equipped with all needed skills, knowledge and competence, in order to meet current and emerging workplace demands with regards to age-diverse workforce management. During the course, learners will learn how to: Learning Unit 1 Identify and foster the existing age diversity in the workplace - carry out a diagnosis of the current situation. Implement enterprise age diversity activities/management policies/ action plan which enables the promotion of existing generational diversity and its benefits. Identify and distinguish different generational age groups. Apply age management skills to manage the workplace. Use age diversity in the workplace to better a company or organization Show leadership by acting in accordance with good age diverse practices. Apply age diversity good practices in recruiting, training and raising awareness. Use good practices as a way to manage a workplace effectively. Recognise good work while applying age diverse management practices. Use age management policies effectively. EQF level 5 - 6

Age-Diverse Workforce Management for HR Managers Course title Age-Diverse Workforce Management for HR Managers HR managers, after attending this course will be equipped with all needed skills, knowledge and competence, in order to meet current and emerging workplace demands with regards to age-diverse workforce management. During the course, learners will learn how to: Learning Unit 2 Understand the codes, the expectations of employees and adjust one’s communication strategy for managing multi-generations with focusing on employees as individuals. Conduct actions to foster and build collaboration among the different generations at work. Provide support to solve problems related to multi-generational team. Work and/or manage an age-diverse team, while fostering multi-generational collaboration. Use open communication to break through age-related stereotypes and promote best practices. Promote interaction between employees from different generations. Use good age related management practices to improve the workplace while leading by example. Promote informal communication between age diverse groups in order to foster acceptance and diversity EQF level 5 - 6

Age-Diverse Workforce Management for HR Managers Course title Age-Diverse Workforce Management for HR Managers HR managers, after attending this course will be equipped with all needed skills, knowledge and competence, in order to meet current and emerging workplace demands with regards to age-diverse workforce management. During the course, learners will learn how to: Learning Unit 3 Organize the transfer of know-how, knowledge, competences within the organization and ensure opportunities for inter-generational learning. Ensure the financial and logistics means required, in order to implement this inter-generational transfer. Foster collaborative work and team cohesion. Foster a work environment where inter-generational learning is common practice. Promote cross generational learning Managing teams in a way that makes sure intergenerational learning will naturally occur. EQF level 5 - 6

Age-Diverse Workforce Management for HR Managers Course title Age-Diverse Workforce Management for HR Managers HR managers, after attending this course will be equipped with all needed skills, knowledge and competence, in order to meet current and emerging workplace demands with regards to age-diverse workforce management. During the course, learners will learn how to: Learning Unit 4 Develop career plans for seniors in order to keep them active in the organization taking into account the different aspects related to health, safety and well-being at work. Identify the different types of conflict and find solutions. Define and advertise the organization’s policies and priorities related to health, safety at work. Settle age related conflicts in an effective and age diversity respecting manner. Understand career plans for different age groups. Use employee retention practices effectively in an age-diverse workplace. Understand workplace safety and health regulation, in order to make effect decisions about workplace health and safety. EQF level 5 - 6

Age-Diverse Workforce Management for HR Managers Course title Age-Diverse Workforce Management for HR Managers HR managers, after attending this course will be equipped with all needed skills, knowledge and competence, in order to meet current and emerging workplace demands with regards to age-diverse workforce management. During the course, learners will learn how to: Learning Unit 5 Undertake activities so as to maintain motivation and commitment of the members of staff at the end of their career. Prepare transition from work to retirement in a progressive way suggesting options to employees. Communicate about actions undertaken and which are a success in order to inspire others. Conduct inclusive meetings. Guide employees in a supportive manner that takes into account different age-related needs in order to ensure a good transition from work to retirement. Motivate employees by leading by example and celebrating success in ways that generate further success. EQF level 5 - 6

Educational Resources Training Material Assessment Tools Lecture notes Slide presentations Case studies FAQs Multiple choice questions Quizzes Case studies Application scenarios Educational Resources 200-300 lecture notes/ presentation slides 15-25 case studies 30-50 Q&As 200-300 multiple choice questions 5-6 application scenarios

Contacts Website: http://www.hr4ad.eu/ Email: info@hr4ad.eu Facebook: www.facebook.com/hr4ad Twitter: @HR4AD_Project Email: info@exelia.gr Tel: 210-6443684