The State of Contingent Workforce Management: Insights into the Future of Work…and Beyond Sponsored By: Presented By: Christopher J. Dwyer Vice President of Research, Ardent Partners December 5, 2017
390 indirect Service procurement Data Crazy + Collaborative + Research = DCR 390 indirect Service procurement True Vendor Neutral VMS Employees 42 nationalities Forrester Wave Report – Smart Track VMS Market Leader in Service Procurement SIIA Software CODiE Award Winner Recent awards Industry recognition Christopher Dwyer, of Ardent Partners: “DCR is not only a hot tech prospect in the world of supply management, but is a company to watch for its innovation” 1 Copyright © 2017 – DCR Workforce, Inc.
Author Bio: Christopher J. Dwyer Vice President of Research, Ardent Partners Recognized expert in spend management and contingent workforce management Thought leader in the CWM industry; evangelizes the concept of the “Future of Work” Industry analyst for nearly 12 years Host of the contingent/non-employee workforce industry’s only weekly podcast, Contingent Workforce Weekly Previously a Director at the Aberdeen Group (7-year tenure from 2006-2013) Benchmarked thousands of organizations across spend management, CWM, procurement, etc. Recognized as an “Analyst Superstar” by HRO Today in 2013, 2014, 2015, and 2016 Recognized as a “Pro to Know” by Supply & Demand Chain Executive Magazine in 2014 Written nearly 350 research studies and reports on the evolution of the non-employee workforce Copyright © 2017 - Ardent Partners Ltd.
Visit tiny.cc/CWWpodcast to listen Copyright © 2017 - Ardent Partners Ltd.
The State of Contingent Workforce Management
The Convergence At Hand “There is a convergence at play today: talent is actively being engaged in new and different ways, work is being optimized via project alignment and skillsets rather than costs and budgets, and, most importantly, all of these attributes are supported by a new range of innovative platforms that drive flexibility, visibility, and the continued consumerization of the global workforce’s operative processes.” Copyright © 2017- Ardent Partners Ltd.
The New World of Work, Defined Copyright © 2017- Ardent Partners Ltd.
2017 Contingent Workforce Management Benchmarks Copyright © 2017- Ardent Partners Ltd.
Top Challenges for Organizations Today Copyright © 2017- Ardent Partners Ltd.
Top Business Decisions When New Projects Are Developed Copyright © 2017- Ardent Partners Ltd.
Top Focal Areas for Today’s CWM Programs Copyright © 2017- Ardent Partners Ltd.
The Evolution of Talent Engagement: New Strategies Copyright © 2017- Ardent Partners Ltd.
The Convergence: CWM and the Future of Work Talent The “war for talent” Growth of non-employee workforce Shift in business thinking The Gig Economy Desire for agility and “boundary-less” operations Generational-specific talent engagement Tech Continued evolution of VMS and core CWM platforms Rise of online and digital staffing models Integration of artificial intelligence, machine learning, RPA, blockchain, and AR Work Optimization Application of new skillsets to new projects “How will work get done?” Long-term talent forecasting and planning Seamless front-to-back-end processes and systems Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
The Future of Work
The Perception of Artificial Intelligence & Machine Learning Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
Roadblocks to the “Future of Work” Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
Copyright © 2017- Ardent Partners Ltd.
Where Will the Future of Work Take Us? Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
Inside the Best-in-Class Contingent Workforce Management Program
Performance Comparison, Best-in-Class vs. All Others Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
General CWM Capabilities, Best-in-Class vs. All Others Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
Analytical Capabilities for CWM, Best-in-Class vs. All Others Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
CWM Solution and Technology Utilization, Best-in-Class vs. All Others Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
Systems Integrated With Core CWM Technology, Best-in-Class vs Systems Integrated With Core CWM Technology, Best-in-Class vs. All Others Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
Looking Ahead to the Future & Q&A
2018 Outlook: Attracting New Generations of Talent Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
2018 Outlook: The “Talent Experiences” Becomes Paramount Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
2018 Outlook: Total Workforce Management Becomes Reality Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
2018 Outlook: The Future of Work Takes Hold Copyright © 2017- Ardent Partners Ltd. Copyright © 2017- Ardent Partners Ltd.
Vice President, Research Contact Information Christopher J. Dwyer Vice President, Research Ardent Partners cdwyer@ardentpartners.com @CJD_Ardent Debra Bergevine VMS – Operational Excellence SME Debra.Bergevine@dcrworkforce.com For more information please visit: www.ardentpartners.com & www.cporising.com For more information please visit: www.dcrworkforce.com Copyright © 2017- Ardent Partners Ltd.