Group No.2 Sagar 07 Husain 08 Sunil 09 Arup 10 Rahul 11 Saad 12 ISO 9000 AND ISO 14000 Group No.2 Sagar 07 Husain 08 Sunil 09 Arup 10 Rahul 11 Saad 12

ISO ISO stands for International Organisation for Standardization Objective of ISO ISO is well established in many diverse fields and will continue to grow for the following reasons: Worldwide progress in trade liberalization Interdependence of sectors Worldwide growth of communication systems Need of global standards in emerging technologies Standardization of economic policy for achieving sustainable growth An ISO standard is a documented agreement that serves as the guidelines, specifications or definitions to ensure that a particular product, service or process fits its intended purpose.

ISO Compliance different from ISO Certification ISO 9000 is concerned with "quality management". This means what the organization does to enhance customer satisfaction by meeting customer and applicable regulatory requirements and continually to improve its performance in this regard. ISO 14000 is primarily concerned with "environmental management". This means what the organization does to minimize harmful effects on the environment caused by its activities, and continually to improve its environmental performance.

Need of International Standardization What is ISO 9000: 2000? ISO 9000: 2000 is a revised quality management standard issued by the International Organization of Standards, a network of the national and international standards institutes of about 130 countries What is ISO 9001: 2000? ISO 9001:2000 specifies requirements for a quality management system for any organization that needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements and aims to enhance customer satisfaction. Who Can Go For ISO ISO can be granted to any organization regardless of what it does, its size, or whether it’s in the private, or public sector. It is applicable across an entire gamut of industrial sectors ranging from manufacturing, service and academic organizations. Main benefits of implementing IS/ISO 9001:2000 Quality Management System Requirements?

Benefits of ISO Certification The client favors the ISO certified company Development of streamlined and well defined procedures Clarity about processes and objectives in the organization Improved predictability and reliability Increased efficiency Confidence in operations Better realization of client and industry expectations Focus on continual improvement for every process Quality manual becomes an important marketing support document not only for new projects but also for image enhancement System based working - easier and faster training of new employees Fees for ISO Certification

Is ISO: 9000 Certification Applicable For Product Quality? Time required to get ISO Certification Procedure For Getting ISO 9000 Certification Framing quality policy and quality objectives. Preparation of quality manual and process procedures in line with ISO:9000 requirements. Awareness training program for all staffs shall be arranged. Internal quality auditors shall be trained. Internal quality auditing shall be conducted. Management review of quality management system. Co-ordination with certification body. Certification auditing. Periodical auditing every six months by certification body.

Why Does ISO-9000 Implementation Fail? Over emphasis on documentation Poorly designed system Inexperience of the personnel Insufficient top management commitment Prohibitive cost factors How Does ISO 9000 System Improve the Performance of A Company?

WHY ISO CERTIFICATE IS REQUIRED What is ISO 9000 : 2000 ISO 9001: 2000 ISO 9004: 2000 ISO 19011: 2002 ISO 14000: 1996 WHY ISO CERTIFICATE IS REQUIRED To Achieve Customer Delight ness. To increase Profit margin in the business.  To get more customers & more business. To continual improve in Quality , Cost Reduction, Delivery ,Services & Safety.  To retain good people in the organization. To diversify in other related field To increase export To compete with the competitors To survive in the days to come as WTO is opening in  2004. To increase productivity of the Organisation

ISO 14000 The standard is divided in to two categories: The ISO 14001 standard, published in September 1996, provides a model for establishing a management system that is focused on controlling and improving a company's impacts on the environment. WHY SEEK REGISTRATION TO ISO 14001? The standard is divided in to two categories: Organization Evaluation – It includes Environmental Management System (EMS), Environmental Audits and Environmental Performance Evaluation (EPE). Product Evaluation – It includes Life Cycle Assessment (LCA), Environmental Labeling and Environmental Aspects in Product Standards (EAPS).

Major Elements of ISO 14000 Standards General Requirements Environmental Policy. Planning Implementation and Operation Checking and Corrective Action Management Review Steps to ISO 14001 Advantages of ISO 14000

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