Managing Your Company Calibration Program

Managing Your Company Calibration Program Tonight’s Program

Managing Your Company Calibration Program cal·i·bra·tion (kalaˈbrāSH en)

Managing Your Company Calibration Program Calibration??? / Caliber???

Managing Your Company Calibration Program Calibration Standards 1960’s MIL-STD-45662 (Calibration System Requirements) 1990’s ISO 10012 (Requirements for Measurement Processes & Measuring Equipment) 1990’s ANSI Z540 (Requirements for the Calibration of Measuring & Test Equipment) 1990’s ISO GUIDE 25 (Requirements for the Competence of Calibration & Testing Laboratories) 1990’s ISO 17025 (General Requirements for the Competence of Testing & Calibration Laboratories)

Managing Your Company Calibration Program Why Calibrate??? Legal Reasons Scrap / Rejects / Lost Customers Good Example to Employees _ _it Happens

Changes and Increased Requirements within the Quality Industry   Changes and Increased Requirements within the Quality Industry Accreditation Specifics that you should be looking for in a Calibration Provider The Importance of Traceability Definition of terms used in Calibration and what to look for in a Calibration Certificate What you should be providing your Calibration Provider What your Calibration Provider should be Providing you Examples of Equipment Specific Calibration Requirements

 

Hierarchy of the Accreditation Industry   Hierarchy of the Accreditation Industry ISO/CASCO Committee on Conformity Assessment CPC Chairman’s Policy & Coordination Group TIG Technical Interface Group STAR Strategic Alliance & Regulatory Group WG Working Groups (Experts from the Industry) INTERNATIONAL: ILAC APLAC UKAS EA (Accredit CAB’s to ISO 17011) NATIONAL (CAB’s): A2LA NAVLAP LAB ANAB PJLA (Accredit Companies to ISO 17025) FINALLY Calibration Laboratories like ATI

Accreditation Specifics To Look For   Accreditation Specifics To Look For Is the Calibration Lab You Use Accredited? Is your Calibration Lab Accredited by an Official Body? Is the Calibration that you are provided Accredited?

Thou Shalt Tour / Audit Their Facility  10 Commandments of Calibration Lab Selection Thou Shalt Tour / Audit Their Facility Thou Shalt Ask Management Questions Thou Shalt Ask to See Training Records Thou Shalt Request / Check References Thou Shalt Request to See an Organization Chart Thou Shalt Look at Their Published Uncertainties (Error) Thou Shalt Have Lab Define Their Guaranteed Turnaround Time Thou Shalt Determine if the Lab can also Repair / Replace Gages? Thou Shalt Determine if the Calibration offered is Truly Accredited? Thou Shalt Define How Easy is Certificate Retrieval / Customer Portal?

Traceability & Calibration Frequency of Standards Used   Traceability & Calibration Frequency of Standards Used Calibration Standards Used Need To Be Traceable to NIST “Demonstrated Competence” / “Unbroken Chain” Frequency of Calibration Should Be Reasonable Length of Chain of Traceability Should Be Reasonable

Terms & What To Look For On A Calibration Certificate   Terms & What To Look For On A Calibration Certificate Certificate Number As Found / As Left Readings Are Shown Due Date & Calibration Frequency Coincide Correct Tolerance Is Applied Calibration Standards Used Are Not Out Of Calibration Uncertainty Defined Is Within Your Requirements Procedures That Were Used Are Defined ‘ Reported Results (If a Tolerance is known) General Info Errors / Typos (we created A-Trax to eliminate…) For ISO 17025 Accredited Calibrations (3 Logos)

“Passes Within Uncertainty” GAGE PASSES WITHIN UNCERTAINTY GAGE FAILS GAGE PASSES

What You Should Be Providing Your Calibration Provider   What You Should Be Providing Your Calibration Provider A Detailed Gage List Containing the Following Information for Each Gage: Gage Type Manufacturer Model # Serial # Gage ID # Location of Gage Your Calibration Frequency Your Required Turnaround Time (If gage is going offsite) Your Required Tolerance or Accuracy for PASS/FAIL Your Required Uncertainty for Each Type of Device Define “Special” Test Points, Instructions or Drawings (If required) Include Accessories When Sending In Gages Assign a Liaison who will be Available that Day Gage Collection

What Your Calibration Provider Should Be Providing You   What Your Calibration Provider Should Be Providing You Accurate / Readable Calibration Certificates & Labels If Calibration is to be ISO 17025 Accredited (3 Logos) AS FOUND / AS LEFT Data “Gages Due For Calibration” Report Scheduled Dates & Times That Are Met Reasonable Turnaround Times That Are Met “Gages Not Found” Report “Gages Found Out of Tolerance” Report Easy to Navigate (24/7) Record Retrieval Exceptional Customer Service Both Before and After

EQUIPMENT SPECIFIC CALIBRATION REQUIREMENTS   EQUIPMENT SPECIFIC CALIBRATION REQUIREMENTS Calipers (4 Measurements) Measurement Between Surfaces (Parallelism) Hardness Testers / Durometers (Force / Dimensional Direct Measurement) Optical Comparator (X, Y, XY Squareness, Magnification, Protractor) CMM’s (ASTM B89 & ISO 10360 80 pages X,Y,Z Linear, Volumetric, Probing Error Minimum)