Electronic Waste Solutions

Global E-WASTE CRISIS The E-Waste CRISIS Introduction E-Waste is a COMPLEX issue with REAL negative consequences for improper actions The COMPLEX Business of Recycling E-Waste http://www.businessweek.com/articles/2013-01-08/the-complex-business-of-recycling-e-waste The E-Waste CRISIS Introduction http://www.e-stewards.org/the-e-waste-crisis/ The DEPRESSING truth about e-waste http://www.toxicsaction.org/problems-and-solutions/waste The Problems with WASTE http://www.toxicsaction.org/problems-and-solutions/waste The PROBLEM With Electronics and E-Waste http://www.electronicstakeback.com/resources/problem-overview/

Product Lifecycle Management: Providing cradle to cradle solutions that maximize customer profitability & minimize e-waste Traditional Product Life Cycle Product Concept Product Design & Development Production End of Sale End of Life Optimized PLM: A Sustainable “Closed Loop” Cradle to Cradle Life Cycle Product Design & Development Production New Sales Product Use Product concept Refurbish, Repair & Remanufacture Refine to Raw Materials Remarket Product Second Life Ethical Management of Recyclables Harvest/ Reuse

Manufacturer’s Promise “Design for Service” “Design for Sustainability” “Design for Disassembly” Market Reality “Planned Obsolescence” “Designed for Cost” “Don’t Let Them Inside!”

Product Lifecycle Management Solutions Optimizing the absolute value of products & materials through comprehensive management of supply chain opportunities Four Key Solution Components Low $ Value Proposition High Certificate of Destruction Precious Metal Recovery Data Protection Shred, Smelt, Base Material Chip Set & Component Harvesting Whole Unit Resale Reuse for original intended purpose A/B Grade Refurbished E&O Mitigation REMARKETING 1 Tear Down & Harvest Service Spare Parts EOL, LTB, Post Warranty Support REUSE 2 RECYCLING 4 RECOVERY 3

So What Do We Do? 1 2 3 4 COLLECTION SORT ENGAGE BENEFIT Education – Information – Ease of Use Building Passionate, Engaged Consumers Action Items – Lock/Load and Just Do It! Path to Success Increase Customer Satisfaction Build a predictable, sustainable revenue stream - $$$$$. PARTNER with a vendor Start accepting electronics!! Emphasize safety & security Computers, Cell Phones, Gaming Systems Cords, Cables, Adapters COLLECTION 1 Simple Categories Eliminate “double touch” inefficiency Understand your customer & identify areas for improvement. SORT 2 BENEFIT 4 ENGAGE 3

Partnering with Vendors Build a relationship. Make it mutually beneficial. What do you want/need in a Partner? A COMPLETE Solution Willing to solve your problems, not cherry pick. Proven experience, demonstrated execution. Adaptable process & commitment to continual improvements. Auditable process - Industry recognized certifications Driving innovation and passionate about results Helps to craft a narrative that articulates your impact. Partnerships go both ways! Be open to scrutiny, advice, process improvement ideas. Be open to the reality of evolving market conditions and the financial implications for both parties. Communicate & share plans for customer education, special events, upcoming initiatives.