Year 2 Update A Centralized Approach to EIT Accessibility at Four Colleges in Western Massachusetts Accessing Higher Ground Conference November 16, 2017 Rob Eveleigh Five College EIT Accessibility Coordinator

Who Am I and Why Am I Here?

Lawyer Not a lawyer

Who Am I and Why Am I Here?

Accessing Higher Ground Conference (November 2016) “Concurrent Development of EIT Accessibility Programs at Four Colleges in Western Massachusetts” http://accessinghigherground.org/concurrent- development-of-eit-accessibility-programs-at-four- colleges-in-western-massachusetts/ 3Play Media Webinar Series (February 2017) “Road to EIT Accessibility at Four Colleges: A Centralized Approach” http://www.3playmedia.com/resources/webinars/four- colleges-02-02-2017/

Today’s Handouts *Handout #1 Some Initial Steps You Can Take to Address Accessibility of New Technologies (DRAFT) *Handout #2 SCRIPT - Vendor Accessibility Demo (DRAFT)

Today’s Agenda Five College Consortium & Position Quick Review of Year 1 Launch Year 2 Progress Some Lessons Learned Questions?

Today’s Agenda Five College Consortium & Position

Five College Consortium established in 1965 (50 years!) four private, liberal arts colleges and the Amherst campus of the state university Amherst College Hampshire College Mount Holyoke College Smith College UMass Amherst

Five College Consortium Shared use of resources/facilities: open cross registration departments and programs library system inter-campus transportation

Five College Consortium 2014-15 Cross-registered courses: 5,204 Rides on Five College bus routes: 1,001,883 Campus investments in collaboration: $9 million Collective return on investment: $40 million

Five College Electronic and Information Technology Accessibility Coordinator “Four College” position Amherst College Amherst, MA Hampshire College Amherst, MA Mount Holyoke College South Hadley, MA Smith College Northampton, MA

Five College Electronic and Information Technology Accessibility Coordinator New position posted June 2015 Position filled September 2015 Partially grant-funded for three years by the Davis Educational Foundation

Today’s Agenda Five College Consortium & Position Quick Review of Year 1 Launch

Four College EIT Accessibility Questionnaire and Environmental Scan (Year 1) Data gathering methods Interviews Attendance at Standing Meetings Questionnaire

Campus EIT Accessibility Programs and Committees (Year 1) Tech Access Committee IT Accessibility Working Group IT Accessibility Task Force

California State University, ATI: Three Implementation Priorities California State University, ATI: Three Implementation Priorities. Web Accessibility, Instructional Materials Accessibility, and Procurement of Accessible E&IT. Source: CSUN Technology and Persons with Disabilities Conference, Los Angeles, California, March 21, 2007

Campus EIT Accessibility Subcommittees (Year 1) Accessible Instructional Materials Procurement of Accessible EIT Products & Services Web Accessibility

Flying Plane As We’re Building It Image of busy team all around a plane

Today’s Agenda Five College Consortium & Position Quick Review of Year 1 Launch Year 2 Progress

Campus EIT Accessibility Subcommittees

Campus EIT Accessibility Subcommittees Accessible Instructional Materials

Campus EIT Accessibility Subcommittees Accessible Documents and Media (formerly Accessible Instructional Materials)

Campus EIT Accessibility Subcommittees Accessible Documents and Media (formerly Accessible Instructional Materials) Procurement of Accessible EIT Products & Services

Campus EIT Accessibility Subcommittees Accessible Documents and Media (formerly Accessible Instructional Materials) Procurement and Development of Accessible EIT Products & Services (formerly “Procurement” only)

Campus EIT Accessibility Subcommittees Accessible Documents and Media (formerly Accessible Instructional Materials) Procurement and Development of Accessible EIT Products & Services (formerly “Procurement” only) Web Accessibility

Campus EIT Accessibility Subcommittees Accessible Documents and Media (formerly Accessible Instructional Materials) Procurement and Development of Accessible EIT Products & Services (formerly “Procurement” only) Web Accessibility! (formerly Web Accessibility)

Accessible Instructional Materials (AIM) Subcommittee (Year 1) MOOC (& existing guidance docs) Kurzweil 3000 – campus-wide, consortia rate 3Play Media captioning – consortia rate Shared repository of AIM (just lists!)

Accessible Documents and Media (ADAM) Subcommittee (Year 2) Workshops and trainings Kurzweil 3000 – outreach and education Captioning – expanded budgets, some DIY, “Campus Captioning Captain” Audio Description solutions “Plus 1” (Universal Design) Regular meetings

Procurement of Accessible EIT Products & Services Subcommittee (Year 1) Identify procurement workflows Who receives purchase requests? Who signs contracts? Enterprise service acquisition? Created vendor questionnaire Proposed budget for testing

Procurement and Development of Accessible EIT Products & Services Subcommittee (Year 2) Some Initial Steps You Can Take… *handout #1 (DRAFT) Approved budget for accessibility testing Workflow for external testing Created vendor testing Script for Demos *handout #2 (DRAFT) Generate and assign EEAAPs

Equally Effective Alternative Access Plan (EEAAP) “Equally effective alternative access,” with respect to electronic and information technology, means an alternative format, medium or other aid that accurately and in a timely manner communicates the same content as does the original format or medium, and which is appropriate to an individual’s disability.

Procurement and Development of Accessible EIT Products & Services Subcommittee (Year 2) Some Initial Steps You Can Take… *handout #1 (DRAFT) Approved budget for accessibility testing Workflow for external testing Created vendor testing Script for Demos *handout #2 (DRAFT) Generate and assign EEAAPs Must have support/help for community

Web Accessibility Subcommittee (Year 1) Web Accessibility Evaluation Tool Developed Open-source Web app at Hampshire College Utilizes WebAIM WAVE API https://github.com/hampshirecollege Identify, scan, and remedy “Top 100 URLs” (highest impact pages)

Web Accessibility(!) Subcommittee (Year 2) Hired testers with disabilities Local tester Carroll Center for the Blind – consortia rate Expanded list of “High-Impact” pages (“Top 100 URLs”) Presented at HighEdWeb2017 Conference hamp.it/heweb17

Web Accessibility(!) Subcommittee (Year 2) Next Steps Education & Outreach Contrast errors Manual Testing Engage with Vendors Auto Evaluation Tool Options?

Today’s Agenda Five College Consortium & Position Quick Review of Year 1 Launch Year 2 Progress Some Lessons Learned

The Top Ten List

Some Lessons Learned Top Ten List – (Year 1) Executive Sponsorship and Engagement IT Accessibility Policy Charge for a Campus Tech Access Committee IT Organizational Chart includes EIT A11y Develop Resources and Staff (ongoing budget requests) EIT A11y Roadmap with a partner Priorities Document Evaluate Strategic Plans for EIT A11y Opportunities Prioritize the Future National Sharing of Vendor EIT A11y Testing Results? Conduct a Contract Inventory

Some Lessons Learned “Top Ten” List – (Year 2)

Some Lessons Learned “Top Ten” List Add an accessibility “Notice” to the footer of your Web pages. www.hampshire.edu https://www.whittier.edu/ www.hofstra.edu https://www.pdx.edu/ https://www.chattanoogastate.edu/

Some Lessons Learned “Top Ten” List Make “EEAAP” part of the campus lexicon.

Some Lessons Learned “Top Ten” List Tag/designate Web Accessibility Coordinator.

Some Lessons Learned “Top Ten” List Accessibility Web site should be up before policy and training (can be dynamic & not perfect).

Some Lessons Learned “Top Ten” List Generate a Communication Plan.

Some Lessons Learned “Top Ten” List Consider utilizing an enterprise service-desk provider (such as Samanage) for reporting, remedying, and documenting EIT accessibility gaps.

Some Lessons Learned “Top Ten” List EIT Accessibility Roadmap REFRESH. (Work Plan for each Subcommittee) (Make items completable)

Some Lessons Learned “Top Ten” List Expect a USED OCR Letter.

Some Lessons Learned “Top Ten” List The Do is Due.

Some Lessons Learned “Top Ten” List You will need more time…

Some Lessons Learned “Top Ten” List Campus Technology Accessibility Programs are not One-Size-Fits-All.

Some Lessons Learned “Top Ten” List Understand how campus policies are generated (policy on policies?).

Some Lessons Learned “Top Ten” List Generate, approve, and disseminate an IT Accessibility Policy. AWC

Some Lessons Learned “Top Ten” List Both executive sponsorship and engagement are critical.

Some Lessons Learned “Top Ten” List – (Year 2) [1 of 2] Add “Notice” to footer of your Web pages EEAAPs! Web Accessibility Coordinator A11y Web Site First Communication Plan Consider Enterprise Service-Desk Provider/System Roadmap REFRESH

Some Lessons Learned “Top Ten” List – (Year 2) [2 of 2] Expect a USED OCR Letter The Do is Due You will need more time NOT One-Size-Fits-All Policy on Policies? IT A11y Policy Executive Sponsorship and Engagement

Today’s Agenda Five College Consortium & Position Quick Review of Year 1 Launch Year 2 Progress Some Lessons Learned Questions?

Thanks! Questions? Rob Eveleigh Five College EIT Accessibility Coordinator reveleig@mtholyoke.edu