The challenge of management Ridel A., NUM September 5, 2018 1 The challenge of management Ridel A. 1-The challenge of management Management & Organizational Development

1-The challenge of management Organization Management Two or more persons engaged in a systematic effort to produce goods or services The process of achieving organizational goals by engaging in the four functions. 1-The challenge of management

1-The challenge of management

1-The challenge of management Organizing Elements of organizational structure Types of structure & strategies Why structure differ? Size Technology Environment: Mechanistic: specialized tasks, … Organic: general tasks, … 1-The challenge of management

1-The challenge of management Leading Communication, motivation Change: tech, structure, HR, culture Trait & behavioral Substitute leadership Servant and Superleadership 1-The challenge of management

The Blake And Mouton Managerial Grid 9,9 Management Work accomplishment is from committed people 1 2 3 4 5 6 7 8 9 Concern for People 1,9 Management Thoughtful attention to needs of people 5,5 Management Adequate organization performance is possible by balancing morale of people with work 1,1 Management Minimum effort to get work done will sustain organiza- tional membership 9,1 Management Efficiency in operations by minimizing human element’s contributions 1 2 3 4 5 6 7 8 9 Concern for Task 1-The challenge of management

1-The challenge of management Force-field Model of Change Desired state Restraining forces Source: Management, by Gomez-Mejia, and David Balkin Status quo Driving forces Time 1-The challenge of management

Controlling process Determine areas to control Establish standards Measure performance Compare performance against standards Standards met or exceeded Standards not met Take corrective action as necessary Recognize performance Adjust standards & measures as necessary 1-The challenge of management

1-The challenge of management Types of controlling Feedforward: input, meet standards? Concurrent: transformation process, conform standards? Feedback: output, meet standards and goals? 1-The challenge of management

1-The challenge of management To implementing Bureaucratic Clan: value, beliefs, traditional, … Market: the needed… by org. according to market 1-The challenge of management

Management process Knowledge base & Key Mn’t Skills Work Agenda Work Methods & Roles Mn’t Functions Performance (Goals achievement) 1-The challenge of management

1-The challenge of management The relationship between performance and ability, motivation, and work conditions Working conditions Ability x Motivation x Performance = 1-The challenge of management

1-The challenge of management Ridel A., NUM September 5, 2018 Management levels Strategic Managers Tactical Managers Operational Managers Top: CEO, Pre., GD, Governor Middle: regional M, Division head, Director, Plant M, Sales M Supervisory: Supervisor, Team leader, Foreman Source: Management by Gomez-Mejia, Balkin Source: The world of business, by Lawrence J. Gitman and Card McDaniel 1-The challenge of management Management & Organizational Development

Vertical dimension: Hierarchical First-line managers Middle managers Top managers Source: Management by Kathryn M. Bartol & David C. Martin 1-The challenge of management

1-The challenge of management Relative amount of time that managers spend on the four managerial functions P O L C Top Middle First-line Source: Contemporary Management, by Gareth R. Jones, Jennifer M. George, Charles W. L. Hill 1-The challenge of management

1-The challenge of management Three management skills needed by three management levels Conceptual skills Human skills Technical skills Top Middle First-line Source: Contemporary Management, by Gareth R. Jones, Jennifer M. George, Charles W. L. Hill 1-The challenge of management

1-The challenge of management Management skills Technical skills Human relation skills Conceptual skills Political skills Technical skills Human skills Conceptual skills Source: The world of business, by Laurence J. Gitman and Carl McDaniel Source: ▪ Organizational Behavior, by Stephen P. Robbins ▪ Management by Kathryn M. Bartol & David C. Martin 1-The challenge of management

1-The challenge of management Horizontal dimension: responsibility areas Functional Managers Managers who have responsibility for a specific, specialized area of the organization and supervise mainly individuals with expertise and training in that area. General Managers Managers who have responsibility for a whole organization or a substantial subunit that includes most of the common specialized area. Project Managers Managers who have responsibility for coordinating efforts involving individuals in several different organizational units who are all working on a particular project. 1-The challenge of management

1-The challenge of management Management skills Strategizing skills Task-related skills People-related skills Self-Awareness skills Source: Management by Gomez-Mejia, Balkin, Cardy 1-The challenge of management

Mintzberg’s Managerial Roles FORMAL AUTHORITY AND STATUS INTERPERSONAL ROLES Figurehead Leader Liaison INFORMATIONAL ROLES Monitor Disseminator Spokesperson DECISIONAL ROLES Entrepreneur Disturbance handler Resource allocator Negotiator Mintzberg’s Managerial Roles (Organizational Behavior, Robert Kreitner ) 1-The challenge of management

1-The challenge of management Reference Management Kathryn M. Bartol & David C. Martin, 3/e 1-The challenge of management