Retail Lunch December 2005
Trading Environment Trading environment robust Softer growth rates from clothing retailers Challenge of low inflation environment
Progress on strategy Clothing and Home Food Availability a challenge 3 year turnaround process Ladieswear progress encouraging Menswear continues to underperform Childrenswear and Homeware in line with expectations Food Good growth continues Availability a challenge
Progress on strategy Financial Services Country Road Debtors book growth momentum slowed Bad debts increased slightly in line with expectations Country Road Good volume growth Impact of rand strength
Investment in first half Accelerated store rollout to capitalise on growth momentum Increased staffing and focus on service Launch of loyalty programme