Talent Programs Capabilities Maryland AHEAD November 30, 2017 Competitive Jobs Mean Freedom® Bender Consulting Services Proprietary ©Copyright 2017

Where talent is the only discriminator… Bender Consulting Background: International leader with 20+ years experience in recruitment and hiring of people with disabilities for public and private sector professional positions; headquartered in Pittsburgh, PA. CEO/President, Joyce Bender Board member and past-chair, American Association of People with Disabilities. Board member and past-chair, national Epilepsy Foundation. “Disability Matters with Joyce Bender”, Tuesdays @ 2 PM ET http://voiceamerica.com. Represented the US State Department on information exchanges on disability employment in Panama, South Korea and Indonesia. Private sector experience – Highmark, Bayer Corporation, Comcast, DXC Technology, Northrop Grumman, Covestro, Cigna, Travelers, Aetna, UTC. Federal government experience – NGA; NSA: OPM; FAA; SEC; NAVSUP; NAVAIR; US Fish and Wildlife Service; Bureau of Land Management; Veterans Affairs. ©Copyright 2017

27,000 Candidates in Bender Database Bender Product Lines Consulting Training Talent Programs Software Solutions Digital Accessibility Accessibility Testing HighTest Certification Enterprise Strategic Planning Disability Employment Accommodations Recruitment Recruitment Careers2B College Partnership Program Workplace Mentoring Services Virtual Career Fair Long-Term Disability Career Services Focus on Ability Bender Leadership Academy Students with Disabilities iDisability™ eLearning Solution AudioEye Digital Accessibility Platform 27,000 Candidates in Bender Database ©Copyright 2017

Talent Programs 1. Recruitment 2. Workplace Mentoring Services 3. Recruitment Services Models ©Copyright 2017

Veteran organizations Candidate Outreach Colleges and universities Veteran organizations Disability Matters radio show Vocational rehabilitation Bender website Bender Database 27,000 Candidates Disability services organizations Direct recruitment Bender Lead On Team Employee and ambassador referrals Social media Speaking engagements ©Copyright 2017

Qualified candidates with disabilities Recruitment Process Academic background Key skills and experience Geographic area Determine position requirements Recruit candidates with disabilities Complete work history Project accomplishments Skills inventory Require completion of extensive application Interview candidates Check references Job Occupations: IT; finance/accounting; contracts; engineering; HR; science; medical; customer service; linguistics; legal; and other professional areas Qualified candidates with disabilities ©Copyright 2017

Skills Screening Factors Candidate Screening Education GPA Degree Experience Position requirements match Position preferences Geographic preferences Attitude Flexibility Strong work ethics Initiative Skills Screening Factors Fit Screening Factors =©Copyright 2017

Virtual Career Fairs ©Copyright 2017

College Partnership Program Outreach to Colleges and Universities Link to Bender from your college or university website as a resource for student and alumni job seekers Learn about opportunities available in the public and private sector for students and alumni with disabilities Share available postings with students, alumni, and jobseekers with disabilities via the Bender listserv or the Bender website, which is frequently updated Assist students and alumni in learning about how to apply for positions with the federal government under the Schedule A hiring authority Distribute information on relevant events such as virtual career fairs or Bender webinars Schedule a virtual information session for students or staff Collaborate with Bender on feature articles on disability employment ©Copyright 2017

Talent Programs 1. Recruitment 2. Workplace Mentoring Services 3. Recruitment Services Models ©Copyright 2017

Workplace Mentoring Services Employee with a Disability Career Mentoring Support Six months of scheduled and as need support is provided Bender Career Reality Training™ Program (work ethics, attendance, accountability, attitude), will be provided to the individual who is hired Bender employees also receive the Bender orientation Accommodation support is available A Bender Consulting program specialist will maintain regular contact with the employee with a disability to monitor performance and provide performance feedback to the employee with a disability Bender Consulting will assist with improving skills and competencies as requested by the employee with a disability or suggested by the hiring manager ©Copyright 2017

Workplace Mentoring Services Hiring Manager Support Six months of scheduled and as need support is provided Disability Employment Training holding new employees accountable how to effectively communicate, manage and develop employees with disabilities general disability terminology Accommodations support is available A Bender Consulting program specialist will maintain regular contact with the customer hiring manager to monitor performance and provide feedback to the employee with a disability and the HR point of contact as appropriate ©Copyright 2017

Talent Programs 1. Recruitment 2. Workplace Mentoring Services 3. Recruitment Services Models ©Copyright 2017

Direct-Hire/Mentor Model Outreach; Screen; Support Interviewing and Hiring Customer hires candidate as a direct associate Workplace Mentoring Services – (support hiring manager and person with disability) RECRUIT (Bender) ON-BOARD (Customer) MENTOR (Bender) ©Copyright 2017

Direct Hire/Mentor Model Bender recruits qualified candidates (IT; finance/accounting; HR; engineering, etc.) Customer interviews and selects candidate Customer hires selected candidate as a direct associate Bender provides workplace mentoring services Bender welcomes individual into the Bender Ambassador Program (at the end of the six-month workplace mentoring period) ©Copyright 2017

Contract-to-Hire Model Outreach; Screen; Support Interviewing and Hiring Payroll; Employee Benefits Workplace Mentoring Services – (support hiring manager and person with disability) RECRUIT (Bender) ON-BOARD (Bender) MENTOR (Bender) This model supports the Careers2B Program. ©Copyright 2017

Contract-to-Hire Model Bender recruits qualified candidates (IT; finance/accounting; HR; engineering, etc.) Customer interviews and selects candidate Bender hires candidate Pays salary and provides benefits (health, dental, STD, LTD, life, holidays, vacation) Bender provides workplace mentoring services Customer hires Bender employee at the end of contract (based on acceptable performance) Bender welcomes former employee into the Bender Ambassador Program 90 percent transition success rate Less than 4 percent of ambassadors have elected to leave customer ©Copyright 2017

Contact Information Joyce Bender President/CEO jbender@benderconsult.com 412-787-8567 Mary Brougher Executive Vice President mbrougher@benderconsult.com Jamie Watts Account Manager jwatts@benderconsult.com (412) 787-8567 ©Copyright 2017