UNIT 1 Careers in tourism

Bodovi Prisustvo - 5 Aktivnost - 10 Kolokvijum – 30 Minimum 23/45 predisptnih za izlazak na ispit Ispit 55

Literatura English for International Tourism – Intermediate Peter Strutt (2003) www.englishtips.org ivana.martinovic4@gmail.com Wednesday, 9:30-11:30

Reading – Job Advertisements SB, pg. 7 NOTE! skill-skills-skilful highly skilled/unskilled BE SKILLED AT

Listening 1.7. SB, pg. 7 When she booked a holiday to Spain, she got a travel magazine, saw an job advert and she applied Answering questions, taking new calls, dealing with clients queries Deal with people who made an appointment to see her or come in off the street Specific questions: Could you book me a flight? How much is the cheapest flight? How long do you want to go away for? How much money do you want to spend? If she travels for free and what countries she goes to on holiday Won a cruise for two to Malaysia, went to Boston for a week, is going to Rio next month

Listening 1.7. SB, pg. 7, ex. 11 1. A good CV should be divided into clear headings, use bullet points, use action verbs, good quality stationery, clear typeface, check grammar and spelling 2. No more than two sides of A4 paper 3. Personal details, Education (starting with the most recent things), Work experience, Skills (IT, foreign languages, driving licence), Hobbies/Interests, References

Covering Letters: Letter Content Here is a list of points you should include: Say that you would like to apply Say where you found out about the job Say why you would like the job Say why you are qualified to do the job Say you can provide more information if necessary Say when you would be available for interview

Cover letter – Useful Phrases I would like to apply ___________the position _________________ If you would like to discuss this __________more detail I enjoy working ___________pressure I was _____charge I was responsible _______ With reference _________

remember The address of the person the letter is addressed to appears on the left hand side of the page You should write your own address in the top right corner If you begin a letter with Dear Mr. Petrović, you should end it with Yours sincerely, If you begin a letter with Dear sir or Madam, you should end it with Yours faithfully, Dear Mr. Petrović → Yours sincerely, Dear Sir or Madam→ Yours faithfully, ! Mr, Mrs, Miss, Ms.

Cover letter phrases. How to Start a Cover Letter. I noticed with interest your advertisement for … I am writing in response to your advertisement posted on… I am very interested in applying for the position of … I am applying for the position of ….., which was advertised in ….. I was interested to see your advertisement for … I was referred to you by …./name/, who informed me of a …./position/ I have pleasure in applying for the advertised position, as … Please accept this letter as my application for the position of…

Cover Letter Phrases: Reasons for Applying for a Job I would be well suited to the position because … My professional skills appear to be well suited to your company’s requirements. I have a lively interest in … and would appreciate the opportunity to work with you. As you can see from my enclosed résumé, my experience and qualifications match this position’s requirements. My strengths are … I believe the combination of my education and experiences have prepared me… It is a challenging position for which I believe I am well qualified. This position represents an opportunity to continue my committed career path…

Write about Your Skills I have a working knowledge of … I believe I possess the right combination of … I am an experienced user of … My professional experiences are supplemented by… My interest and knowledge in this area was further enhanced by… My particular area of effectiveness is… I have an excellent command of …

Close a Cover Letter Phrases I would appreciate the chance to meet with you to discuss … I look forward to our meeting. If you are interested, please contact me at … I am eager to talk with you about the contribution I could make to your firm. I would welcome the opportunity to discuss these and other qualifications with you. Thanking you most sincerely for your time and consideration. I would welcome the opportunity to discuss further details of the position with you personally. Thank you for considering me for this very important position. I look forward with enthusiasm to an opportunity for an interview.

Write an ending to each sentence. I like to travel alone…______________________________________________ I like to travel alone, but sometimes I travel with other people. 2. The last place on Earth…___________________________________________ The last place on earth I’d want to go is Alaska. It’s too cold! 3. When I fly…______________________________________________________ When I fly, I prefer to have a window seat. 4. I’d much rather walk around a museum…_____________________________ I’d much rather walk around a museum than sit on a cruise ship. 5. My advice is to travel in the fall…____________________________________ My advice is to travel in the fall; it’s not too cold, but it’s also not too busy. 6. If you could go anywhere in the world…______________________________ If you could go anywhere in the world, where would you travel to? 7. I never forget to bring my towel when I travel…________________________ I never forget to bring my towel when I travel, it’s the most important thing for me. 8. I spent too much time on the beach…_________________________________ I spent too much time on the beach and got sunburned. 9. I just love tasting all the new foods…__________________________________ I just love tasting all the new foods when I’m at restaurants in new cities. 10. There’s no way one suitcase…______________________________________ There’s no way one suitcase would ever hold everything I want to bring.

Mixed letters – HOLIDAYS & TOURISM smuemu museum creptieon reception okob book nccela cancel seigehtinsg sightseeing batuhnes sunbathe urto tour ltcuure culture ccaho coach idgue guide prit trip omciaonmtcoda accommodation outtris tourist reih hire ocbhrure brochure cihnekc check in gggaelu luggage ertmalni terminal

Gap fill sentences – HOLIDAYS & TOURISM 1. The national ………..contains interesting objects from our history. 2. You need to ………a seat on the train to London. 3. Did you do much ………while you were in Paris? 4. We went on a guided ……… of the city. 5. We're going to the airport by ………. 6. They went on a ………to the seaside. 7. Millions of ………visit France every year. 8. We looked at some holiday ……… last night. 9. You should never leave your ……… unattended 10. He collected his keys from ………. 11. The trip was ……… because of the bad weather. 12. She spent the day ………on the beach. 13. I enjoy learning about the ……… of other countries. 14. Some of the information in the ……… is a little bit old. 15. Our ………was very clean and comfortable. 16. They ………a car for the weekend. 17. You should ………two hours before the flight. 18. The flight to New York leaves from ……… 1.

WB pG. 4-6 Remember: people, IT, leadership, writing, financial, supervisory SKILLS handle emergencies achieve targets make decisions prepare costs supervise staff maximise room occupancy write proposals solve problems

QUESTIONS (wb, pg. 6) YES/NO Are you free this evening? Will we take a taxi? WH QUESTIONS What kind of holiday are you looking for? SUBJECT vs. OBJECT Qs Peter looks after travel arrangemets in? Does Peter look after travel arrangements? What does Peter look after? Who looks after the travel arrangements?

Indirect questions Can you tell me when the museum opens? not when does the museum open? Do you know where the station is? not where is the station?

THANKS FOR YOUR ATTENTION