Consulting with Local Disability Groups Leeds Bradford Airport is committed to engage with local disability groups, below is detail of the work undertaken.

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Presentation transcript:

Consulting with Local Disability Groups Leeds Bradford Airport is committed to engage with local disability groups, below is detail of the work undertaken so far; The Guide Dogs for the Blind Association In recent years, LBA has hosted a number of group puppy walking familiarisation visits. In addition by maintaining close connections, we have assisted with full familiarisation sessions for Guide Dogs or Guide Dogs in training and their owners or Puppy Walkers, to experience the full passenger journey including aircraft familiarisation in preparation for their first flight. The most recent visit was hosted on 19th January 2016, when a Guide Dog completing advanced training, who was shortly to make his very first journey by air travel, was able to familiarise with the layout of the airport and also board an aircraft to fully experience the environment and possible obstacles to which both would encounter.

LBA has gained from the expertise of the Guide Dogs engagement team and Guide Dog owners with making successful adjustments to the overall passenger journey including pre departure and is committed to continue using this guidance with future terminal development plans. If you are a member of a disability group based in Yorkshire who may feel that we could assist you or your group, we would be delighted to hear from you. Please contact; leedsbradfordairport@ocs.co.uk

Leeds Autism Services Airports can be a busy place to travel through and for those passengers with autism we understand that this experience can be stressful.  We identified improvements to pre departure information was required and with the assistance of Leeds Autism Services (LAS), a guide has now been produced and available on our Special Assistance page. The journey covers various stages that a passenger will go through including tips on what to pack within hand luggage, the journey to the airport, check in, security and boarding the aircraft.    Upcoming work with LAS will be posted to this page shortly. If you are a member of a disability group based in Yorkshire who may feel that we could assist you Or your group, we would be delighted to hear from you. Please contact; leedsbradfordairport@ocs.co.uk