Spoken English for Cabin Attendants Unit 6 Mid-Flight Drinks Service I

Unit 6 Mid-Flight Drinks Service I 1. Lead-in. 2. Dialogues study. 3. Announcements 4. Aviation Language

Lead-in 1. What drinks are available on the flight? 2. 酒类补充

Alcohol Gin and tonic Red wine Whisky Martell Black label Red label Remy martin Jim beam bourbon

Dialogues Study Part A Dialogues in the Cabin Situation: A cabin attendant is serving drinks now. One passenger wants a bottle of Black Label that has run out of stock on the flight, the other one has asked many times for a cup of tea, but he hasn’t got it. And there’s another passenger sleeping while you are serving, who complains he hasn’t got a drink.

Part B Communication Functions Situation: A passenger has lost his mobile phone on board. He turns to a cabin attendant for help. 对话补充： Passengers Losing Property on Board Script Attending to a Passenger with Lost Property

Announcements Service Procedures Serving Drinks before Meal Sale of Beverages No Hot Drinks

Aviation Language 1. When will the Captain switch off the illuminated Seat Belt sign? 2. What is the first job to start work offering cabin service to the passengers? 3. What cold drinks are on offer on today’s flight? 4. Why is the lock on the wheels of the aft trolley fixed? 5. What drinks will the passengers in first class be offered?