Developed by: Randall Schneider For SigmaTEK Intl LLC. SigmaTEK Integration and Data Sharing S. I. D. S. Business Systems Integration Developed by: Randall Schneider For SigmaTEK Intl LLC.

Overview Statement of Problem Areas of IT Emphasis Project Description User Profile Deliverables Proof of Design Summary Questions

SigmaTEK Problem Defined Data Problems Softwares do not currently share data. Resulting In: Poor Data integrity Data NOT up to date in one or more other applications Multiple, Redundant entry by many employees Internal Databases were created as a band aid to solve immediate need. Little thought to future.

SigmaTEK Problem (Continued) Poor Process Flow Too many steps to create Sales Orders Multiple and redundant entry Demands constant and daily monitoring Process was established under current state of business 8 yrs ago Some processes are no longer needed Old technology determined the process As software was added processes were added and no new look at what can be done to streamline.

Area of IT Emphasis Database Object Oriented Programming Graphics Web SLQ Server InterBase (Delphi) Access Object Oriented Programming C# VB Accessing COM API Graphics Web ASP XML XHTML

Project Description Share of Vital Data Create a level of connectivity or loosely connected architecture among independent business systems Resulting In: Elimination of redundant input. Save an accumulative 4-5 hrs a day. Bring normalization among all databases. Especially those internally develop.

User Profile Two major types of users. Administrators End Users These users will have knowledge of all of the current systems Front End and Back End Products. They will be expected to know: Database Administration C#.Net, VB SQL Server, InterBase Database Connectivity ASP, VB Scripting XHTML

User Profile End Users These users will already be using some form of the applications Are trained on the limited user interface. New process will eliminate the need for some of the existing work, therefore less to train. Automating this application will eliminate the need for the remaining user interface.

SigmaTEK Deliverables Convert the HelpDesk ASP Site Access database to SQL Server. Application Name: OEToQB. VB OOP Form Application Push Customer Data and Invoices from OE to QuickBooks Application Name: OEWatch C# application that will watch Order Entry to monitor all new orders Will automatically schedule any needed resources to the HelpDesk Departmental Schedule such as: Special Training Needs Schedule Customer Post Requirements Create New Customer Start-Up Calls

SigmaTEK Deliverable (Cont) Application Name: HDScheduler Monitors HelpDesk Customer Startup for proper time to place call to customer Will check to make sure all calls against a given customer are clear and closed then schedule a date for call back.

SigmaTEK Deliverable (Cont) Application Name: ASP HelpDesk Enhancements ASP Site (VBScripting) Modifications to the Helpdesk ASP site for user functionality. Such as: Establish New Departmental Site Information Pages. Allow for Due Dates for Scheduling. Color coding current work for ease of Viewing. Write business logic to accommodate each departments needs.

SigmaTEK Proof of Design Application Name: OEToQB. VB OOP Form Application Transfers customer information from Order Entry (InterBase Application) to QuickBooks Updates Existing Customer Information when data is noted as being modified and Invoices from OE to QuickBooks

OEToQB Create Customers

OEToQB View QuickBooks

OEToQB Create Invoices

OEToQB Create Invoices

OEToQB QuickBooks View

SigmaTEK Proof of Design Application Name: OEWatch C# application that will watch Order Entry to monitor all new orders Runs as a Scheduled Task on the server Will automatically schedule any needed work to HelpDesk Scheduler such as: Special Training Needs Schedule Customer Post Requirements Create New Customer Start-Up Calls

OEWatch Scheduled Task

OEWatch View of HelpDesk

SigmaTEK Proof of Design Application Name: ASP HelpDesk Enhancements ASP Site (VBScripting) Modifications to the Helpdesk ASP site for user functionality. Such as: Establish New Departmental Site Information Pages. Allow for Due Dates for Scheduling. Color coding current work for ease of Viewing. Write business logic to accommodate each departments needs.

Enhancements

SigmaTEK Proof of Design Application Name: HDScheduler Monitors HelpDesk Startup for proper time to place call to customer Will check to make sure all calls against a given customer are clear and closed then schedule a date for call back.

HDScheduler Scheduled Task

HDScheduler View of HelpDesk

Deliverables Status Convert Access database to SQL Server for HelpDesk ASP site. Complete, Tested and in Production Created OEToQB Application Created OEWatch Application Created HD_Scheduler Application Scripted ASP HelpDesk Enhancements

Summary Statement of Problem Areas of IT Emphasis Project Description User Profile Deliverables Proof of Design

Questions ?